Harrison Torrans
Texarkana
Summary
Whether I was working at 1-800-GotJunk or Keystone Ski Resort my customer service is a great skill of mine. I was able to work 12-15 hours a day while still being able to working effectively and clearly communicating with customers. I enjoy creating a pleasant experience for my customers, no matter the job.
Overview
10
10
years of professional experience
Work History
Truck Team Member
International Warehousing and Distribution
05.2014 - Current
- Achieved in increasing a franchise’s revenue by 50% in a span of 180 day, by increasing marketing through radio and printed media
- 1800GotJunk Trainer for Little Rock and Shreveport locations
- Kept trucks clean inside out, maintaining a presentable appearance for customers while adhering to company standards for cleanliness.
Lift Operator
Keystone Ski Resort
11.2023 - 04.2024
- Communicated with other lift operators about high-risk lift riders.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Helped guests get on and off lift.
- Provided physical assistance to guests as required.
Presenter/Trainer
Jays Junk Removal, GotJunk Denver
06.2021 - 01.2023
- DBA 1-800, In charge of estimating jobs cost and communicating the cost with customers
- Average Dollar Job size is over 25% higher than other leading Team Members
- Diverting and recycling waste to cut costs up to 80% compared to other Team Members in the same period
- Leading Truck Team Member in performance 2 months in a row and top 5 performer for multiple other months.
Education
MA -
Eagle Hill School
Real Estate
University of Denver
Denver, COSkills
- Timely:
- Demonstrate time management by arriving within the customer’s scheduled time
- Leadership: Trained new employees on the standards required by 1800-Got-Junk
- Customer Service: Used problem solving and continuous communication with the customer
- Problem Solving: Negotiating pricing with a customer to secure a job
Timeline
Lift Operator
Keystone Ski Resort
11.2023 - 04.2024
Presenter/Trainer
Jays Junk Removal, GotJunk Denver
06.2021 - 01.2023
Truck Team Member
International Warehousing and Distribution
05.2014 - Current
MA -
Eagle Hill School
Real Estate
University of Denver
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