Harrison Waweru

Owner/Operator

Amani Trucking, LLC

Roanoke, VA

06.2010 - 10.2024

Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Identified potential risks associated with operations in order to minimize liabilities.
Created marketing strategies to drive revenue and increase brand visibility.
Resolved conflicts between employees in a professional manner.
Negotiated contracts with clients for products or services rendered by the company.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Implemented cost-saving measures across departments while maintaining quality standards.
Collaborated with dispatch and supervisors to map out routes and schedules.
Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
Delivered excellent customer service to clients and fellow employees.
Inspected truck for defects and safe operating condition before, during and after trips.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Obtained signatures needed to complete and process paperwork.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.