Reliable professional with experience as a receptionist, server, tour guide, and cashier. Trained in food safety, skilled in customer service, team management, and cash handling. Quick learner with excellent communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Member Services
Umass Recreation Center
10.2023 - Current
Fill out legal membership forms with precision and efficiency.
Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
Answer phone promptly and direct incoming calls to correct areas of the recreation center.
Maintain reception area cleanliness.
Resolve customer problems and complaints.
Handle cash transactions and maintain sales and payments records accurately.
Ice Cream Scooper
Herrell's
05.2024 - 11.2024
Serve guests efficiently while maintaining food safety regulations.
Maintain cleanliness of the store through sweeping, mopping, and sanitizing workstations.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Seasonal Garden Center Associate
Gardener's Supply
03.2024 - 05.2024
Maintain healthy products by timely pruning, fertilizing, watering and mulching.
Maintain gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
Provide excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
Optimize product presentation by regularly updating display arrangements based on seasonality or trends.
Sales Associate
Yankee Candle Company
10.2022 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Operated cash register for cash, check, and credit card transactions.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise throughout the store.
Unloaded arriving product stock and moved to store display areas.
Kept work area tidy and sanitary, promptly addressing spills, and other messes within the Ben & Jerry's
Assist children and families within the Candle Emporium.