Summary
Overview
Work History
Education
Skills
Timeline
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Harry A. Alvarez

Brooklyn ,NY

Summary

Experienced professional with a friendly, engaging, and dedicated demeanor. Strong attention to detail and genuine enthusiasm for continuous learning. Deep-seated passion for driving the success of fast-paced organizations. Committed to making valuable contributions that propel growth and success in dynamic companies.

Overview

17
17
years of professional experience

Work History

Housekeeping Administrator

Staypineapple
03.2021 - Current
  • Greet guests and respond to their concerns or questions
  • Check rooms for supplies and restocking items such as drinks, food items, toilet paper, soap, etc.
  • Prevent cross-contamination within the guests’ room and throughout the building
  • Maintain public areas within the building, such as the lobby
  • Train on hotel Standard Operating Procedures and departmental standards

Artist Manager/ A&R

Ambitious Way of Living (AWOL) Management Group
01.2013 - Current
  • Provided career management support to two artists and three athletes.
  • Strategized marketing efforts to align with clients' audience goals.
  • Oversee marketing campaigns
  • Coordinate tour activities
  • Promote artists and clients
  • Negotiate contracts
  • Serve as a guide through the music industry

Building Services Associate

Coterie Hudson Yards
01.2022 - 04.2024
  • Welcome visitors and guests
  • Maintain public areas within the building
  • Ensure safety compliance as regulated by NYS Department of Public Health
  • Respond to after-hours alarm monitors and emergency calls
  • Enforce security and FDNY Fire and Life Safety polices

Domestic Attendant

Cassa Times Square Hotel
05.2013 - 03.2020
  • Ensure a high standard of cleanliness and hygiene set by Health and Safety regulations
  • Clean and tidy designated areas, public rooms, meeting and conference rooms, etc.
  • Vacuum, sweep, and mop floors regularly
  • Wash and dry laundry
  • Change sheets, pillowcases, and blankets on occasion

Customer Support Specialist

I Am Forever Fly Clothing
09.2008 - 05.2015
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Analyzed customer feedback data to identify areas for improvement and recommended appropriate solutions.
  • Performed data entry and writing tasks efficiently.
  • Oversaw account activities and ensured client satisfaction.
  • Worked closely with team members to achieve project goals.

Education

Associate of Applied Science (AAS) - Business Management

CUNY La Guardia Community College
New York, NY

HS Diploma - undefined

Bushwick Community High School
Brooklyn, NY
01.2011

Skills

  • Great problem-solving skills
  • Excellent interpersonal and communication skills
  • Proficient with POS systems
  • Advanced Microsoft Office Suite
  • Poised under pressure
  • Networking and customer service
  • Effective team-player
  • Hospitality administration

Timeline

Building Services Associate

Coterie Hudson Yards
01.2022 - 04.2024

Housekeeping Administrator

Staypineapple
03.2021 - Current

Domestic Attendant

Cassa Times Square Hotel
05.2013 - 03.2020

Artist Manager/ A&R

Ambitious Way of Living (AWOL) Management Group
01.2013 - Current

Customer Support Specialist

I Am Forever Fly Clothing
09.2008 - 05.2015

HS Diploma - undefined

Bushwick Community High School

Associate of Applied Science (AAS) - Business Management

CUNY La Guardia Community College

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Harry A. Alvarez