
Fast learning and dependable Technical Support Representative capable of solving tier 1 and some tier 2 tickets. 3 years experience in technical support consulting and freelancing. Talented in retail and technical customer support. Enthusiastic to further technical career and contribute to company success.
Desktop support
TCP/IP
Technical issues analysis
Customer service
Problem-Solving
Actively tackling challenges on GitHub and TryHackMe.
Transitioning to Cyber Security position with the Tennessee Army National Guard.