Harry Clark

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Utilized knowledge of the menu to make recommendations, enhancing customer dining experience.

• Set a positive tone for the entire dining experience as first point of contact for incoming guests.
• Handled cash transactions accurately, contributing to daily balanced financial reports.
• Resolved customer complaints promptly and professionally to maintain a positive reputation.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
• Identified new market opportunities through diligent research and networking.

As an Expediter it was my job to ensure the seamless delivery of food and information between the kitchen and the servers. Adding a level of dining experience through the presentation of the food, accurate and timely work. Maintaining a professional demeanor while handling multiple tasks at once through my shift.

Responsibilities:

• Guarantee the timely and accurate delivery of client dishes throughout the shift efficiently and professionally, as well as provide courteous and attentive service to clients and make sure their needs are met.
• Achieve, and maintain communication between the kitchen staff and waiters to keep the timing of orders coordinated, and to make sure special requests get heard.
• Make sure all dishes meet the presentation requirements made by the restaurant, and uphold health, safety, and hygiene standards.
• Be a supportive member of the team in achieving a like goal.

Skills learned:

• Strong performance in a fast-paced environment in high-stress situations.
• Strong communication abilities in a teamwork environment.
• Attention to detail, orientated to accuracy and presentation.
• Knowledge of upscale dining services as well as customer service skills.