HARRY CONNER
Henrietta
Summary
Extensive background in virtually all aspects of automotive collision- repair operations management, in compliance with industry standards and practices. Skilled in sales, trouble shooting, technical, job estimates, material/ parts procurement and inventory control. Train and supervise technicians in technical applications, quality control, and flagship customer service. Repair and refinish on a wide range of U.S. and foreign vehicles. Highly skilled and knowledgeable in troubleshooting color match Customer satisfaction Sales process and job costing Training and supervision of A and B techs in refinish applications Working knowledge of lean inventory.
Overview
17
17
years of professional experience
Work History
Technical Representative
Automotive Refinish, Sherwin Williams
01.2017 - Current
- Highly skilled, trusted and proficient in all aspects of Sherwin Williams paint lines, applications and installations
- On- the- job training of owners, managers and employees of automotive repair facilities in product knowledge of automotive refinishing systems from solvent born to water born products
- Including, undercoat and clearcoat application to obatain a OEM factory approved finish
- Support area sales representatives in the field to ensure excellent customer relationships
- Troubleshooting issues that arrise on a cases by case basis, such as color retrieval and varient choices to return to a suitable pre accident condition
Automotive Refinish Technician
CarMax
01.2014 - 06.2016
- Reassembled and replaced parts to complete body repairs.
Automotive refinish Technician
Garber Collision
01.2012 - 02.2014
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Reassembled and replaced parts to complete body repairs.
Automotive Refinish Technician
Sterling Collision Center
01.2010 - 11.2012
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Replaced and repaired vehicle parts according to work order instructions.
- Reassembled and replaced parts to complete body repairs.
- Inspected vehicles to identify and document repair needs.
Automotive Refinish Technician,
Caliber Collision
11.2008 - 01.2010
Technical Service Representative
Akzo Nobel Coatings
04.2006 - 10.2010
Education
High School Diploma - Automotive Collision Repair
BO.C.E.S Auto Body Repair Diploma - Automotive-Body Technology
Trade School B.O.C.E.S
Fairport, New York06.1985
Skills
- Technical Documentation
- Technical Management
- Technical Support and Assistance
- Technical Sales
- Technical Training
- Sales Process
Timeline
Technical Representative
Automotive Refinish, Sherwin Williams
01.2017 - Current
Automotive Refinish Technician
CarMax
01.2014 - 06.2016
Automotive refinish Technician
Garber Collision
01.2012 - 02.2014
Automotive Refinish Technician
Sterling Collision Center
01.2010 - 11.2012
Automotive Refinish Technician,
Caliber Collision
11.2008 - 01.2010
Technical Service Representative
Akzo Nobel Coatings
04.2006 - 10.2010
High School Diploma - Automotive Collision Repair
BO.C.E.S Auto Body Repair Diploma - Automotive-Body Technology
Trade School B.O.C.E.S
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