HARRY CRUZ

• Delivered customers' orders swiftly and safely while promoting brand loyalty.
• Confirmed delivery details and addressed customer concerns through effective daily communication.
• Collaborated with store staff to ensure timely retrieval and delivery of customer orders.

• Performed regular mass services and special liturgical celebrations.
• Led group discussions on faith-related topics within community settings.
• Assisted community outreach initiatives for local charitable events, fostering support for those in need.
• Coordinated event planning and logistics for church staff, enhancing community engagement.

• Developed and implemented management programs for personnel to enhance operational effectiveness.
• Leader in Risk Mitigation and Regulatory Compliance.
• Directed security operations across multiple UPS facilities to ensure safety compliance.
• Developed and implemented security protocols to protect company assets and personnel.
• Led incident response teams during emergencies, coordinating with local law enforcement.
• Trained security staff on best practices and emergency procedures to enhance readiness.

Contributed innovative ideas and solutions, preventing theft and saving the company millions.

• Evaluated training effectiveness through feedback and assessments.
• Developed training materials for new and existing staff members.
• Mentored team members to enhance skill sets and job performance.