Harry Davis
Manager
New Port Richey,FL
Summary
- Extensive Guest Service Experience, Cost Reduction & Waste Management.
- Vendor Management and Negotiation.
- Budgeting/Profit & Loss Management.
- Integrated Inventory Control.
- Promotions and Marketing.
- Adept at Prioritizing and the Delegation of Projects and Responsibility.
- Safety and Sanitation Compliance.
- Customer-oriented General Manager with 22 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
Work History
General Manager
SAM SELTZER'S STEAKHOUSE
01.1998 - 03.2010
- Overseen all front and back of the house operations with full accountability of bottom line factors, food quality, and overall customer satisfaction.
Kitchen Manager
RUDYS SPORTS CAFE
- Maintained food and liquor costs weekly within 1.5% of monthly goals and potentials
- Projected and met weekly, monthly and quarterly figures for sales and labor
- Conducted weekly manager and key employee meetings to discuss P&Ls
- Executed monthly action plans to support improvement in food quality and service using the data provided from our online guest surveys
- Increased scores by 11% over 9 months in overall satisfaction and food quality
- Mentored key employees in preparation for management roles
- Proudly secured the advancement of several key employees into management and entry level corporate positions
- Executed a monthly plan to aggressively use the chamber of commerce and local events to increase banquet sales and promote overall sales
- Attended monthly General Managers Meetings to present, discuss and defend P&Ls directly to the CEO and Director of Operations.
Mas
- Assisted in the planning, training, and the preparation for the opening of the Altamonte Springs location
- Supervised all food preparation procedures and inventory control
- Maintained staffing for lunch, dinner, and late night service.
Line Supervisor
OLIVE GARDEN
- Created new menu to incorporate all fresh ingredients in multiple recipes to ensure freshness and minimize loss
- Reduced original food cost by 6% in the first three months
- Implemented a delivery service to local businesses at lunch via through to increase lunch sales by 40%.
Owner
Scoreboards Bar & Grill
05.2016 - 02.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
GED -
Middletown High School
Middletown, CT05.1984
Skills
- Branding with the use of social media and third party delivery service
- Customer Retention and handled all aspects of customer complaints and concerns
- Exceptional Interpersonal Communication
- Sales Expertise
- Budget Allocation
- Training and Development
- Proficient in Microsoft office, Quickbooks, Aloha, Micros, Shift 4
Affiliations
- Trained all new line cooks following the training procedres and manuals provided by the company.
- Acted as a Kitchen Trainer at the opening of thier Sarasota and Winter Haven locations.
- Member of the Seminole County Chamber of Commerce 2006/2007/2008.
- Member of the Mid Pinellas Chamber of Commerce 2010.
Community Service
- Maintained food quality and the execution of service to the level set forth by the General Mills Corporation.
- Responsible for daily counts and updating daily par levels.
- Participated in the Taste of Altamonte to Benefit The local Rotary Club and its charitable programs from 2005-2007.
- Worked with the local Boys and Girls Club of Seminole and Orange County to implement the Breakfast with Santa Program from 2000-2007.
- Worked with the Altamonte Springs Police Departmet and thier School Resource officer to help with supplying turkeys for Thanksgiving to familys in need during the holiday from 2002-2007. Resulting in Citizen of the year award in 2005.
Timeline
Owner
Scoreboards Bar & Grill
05.2016 - 02.2024
General Manager
SAM SELTZER'S STEAKHOUSE
01.1998 - 03.2010
Kitchen Manager
RUDYS SPORTS CAFE
Mas
Line Supervisor
OLIVE GARDEN
GED -
Middletown High School
Similar Profiles
Prasad LoharPrasad Lohar
Global Sourcing & Logistics Specialist at SAM Nutrition INC / SAM HPRP CHEMICALS INCGlobal Sourcing & Logistics Specialist at SAM Nutrition INC / SAM HPRP CHEMICALS INC
Kelly Presley, MBAKelly Presley, MBA
Marketing and Events Coordinator at Sam Houston State University | Sam Houston StateMarketing and Events Coordinator at Sam Houston State University | Sam Houston State
Darika KuchDarika Kuch
Front of House Team Member at Sam Sam ClaytonFront of House Team Member at Sam Sam Clayton
Samanta CarpioSamanta Carpio
Chi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez AcadamyChi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez Acadamy
Matthew MillerMatthew Miller
Warehouse Manager at Lemongrass Spa Products LLCWarehouse Manager at Lemongrass Spa Products LLC