Harry Fox
Columbia,SC
Summary
Accomplished Human Resources Executive, proactive in meeting company issues head-on with a creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Director
Palmetto Renovations of Columbia, Inc.
02.2023 - 02.2024
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Instructed senior leaders on appropriate employee corrective steps.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Reduced turnover rates through effective talent acquisition and retention strategies.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
- Designed robust compensation and benefits packages to attract top employees.
- Developed comprehensive policies that kept the company compliant with federal, state, and local laws and regulations
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Championed change management projects, effectively communicating new policies or processes throughout the organization.
- Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Fostered positive work environment through comprehensive employee relations program.
Human Resources Benefits Coordinator
TAG - The Aspen Group
09.2022 - 12.2022
- Served as the primary point of contact for employee benefits inquiries, addressing concerns promptly and accurately.
- Resolved complex employee issues regarding benefit coverage disputes or claim processing delays by working collaboratively with insurers.
- Maintained up-to-date knowledge of best practices in benefits administration, continually seeking opportunities for improvement.
- Facilitated open enrollment processes and coordinated paperwork to assist employees with benefit options.
- Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Workday.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Implemented a knowledge-sharing system to assist call center employees in answering questions they may receive regarding benefits.
Human Resources Generalist
H&R Block
07.2021 - 01.2022
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Improved operational processes resulting in productivity increase in HR department.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Human Resources Manager
US Army
09.2003 - 09.2019
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future industry leaders.
- Leveraged data-driven insights for informed decision-making within all aspects of human resources management.
- Facilitated open forums between employees and management to foster trust-building dialogue and promote transparency.
- Developed tailored retention strategies for high-potential employees increasing loyalty commitment levels within the organization.
- Developed promotional paths and succession plans.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skill set.
- Processed employee claims involving performance issues and harassment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Instructed senior leaders on appropriate employee corrective steps.
- Increased overall productivity by conducting regular skill gap analyses and addressing identified weaknesses through targeted training initiatives.
- Worked with senior management to identify, plan, align, and address training needs.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Developed and executed strategies to improve training program performance.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and executed performance management programs to increase employee engagement and productivity.
Education
Master of Science - MS, Human Resources Management -
Excelsior University
11.2018
Bachelor of Science - BS, Natural Sciences -
Excelsior University
04.2016
Certificate, Human Resources Management -
Villanova University
01.2020
Certificate, Lean Six Sigma Black Belt -
Villanova University
01.2019
Certificate, Project Management -
Villanova University
09.2020
Skills
- Critical Thinking
- Problem-Solving
- Recruitment Strategies
- Workforce Planning
- Workforce improvements
- Benefits Administration
- Employee Relations
- Retention Strategies
- Compensation Design
- HR Policies Implementation
- HR analytics
- Strategic Planning
- Legal Compliance
- Leadership Training and Development
- Human Resource Information System HRIS
- Interpersonal Communication
- Performance Management
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Certification
SHRM Certified Professional (SHRM-CP), SHRM, 02/2023, 12/2026
Affiliations
- Society of Human Resource Management (SHRM)
- Columbia South Carolina chapter of SHRM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offPersonal development programsCareer advancementTimeline
Human Resources Director
Palmetto Renovations of Columbia, Inc.
02.2023 - 02.2024
Human Resources Benefits Coordinator
TAG - The Aspen Group
09.2022 - 12.2022
Human Resources Generalist
H&R Block
07.2021 - 01.2022
Human Resources Manager
US Army
09.2003 - 09.2019
Master of Science - MS, Human Resources Management -
Excelsior University
Bachelor of Science - BS, Natural Sciences -
Excelsior University
Certificate, Human Resources Management -
Villanova University
Certificate, Lean Six Sigma Black Belt -
Villanova University
Certificate, Project Management -
Villanova University
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