Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harry Georges

Denver,Colorado

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

13
13
years of professional experience

Work History

Papa John's General Manager

Papa John's
07.2014 - Current
  • Manage staff hiring, training and recruiting
  • Discuss catering arrangements with clients, explain with employees to plan menu
  • Supervise purchase and storage of food
  • Also ensure there is adequate security for food and equipment and keep records of payments and expenses.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

True Security / General Protection LLC

True Security / General Protection LLC
06.2014 - 10.2022
  • Patrol areas and check doors, gates and windows for signs of unauthorized entry
  • Watch for irregularities (such as fire hazards, leaking water pipes, lights left on, equipment malfunctions, unlocked security doors) and report incidents or problems to appropriate authority
  • Record times of inspections and presence of authorized persons respond to alarms and check alarm systems
  • Provide armed escort for payroll deliveries and observe and report suspects to police or apprehend offenders when appropriate and detain them until police arrive
  • Monitor computer alarm systems, closed-circuit television (CCTV) systems and communicate by radio with mobile units to attend alarms
  • Issue security passes, give directions and make security arrangements for authorized visitors.
  • Supported event planning teams by assessing potential risks and recommending appropriate security measures.
  • Identified potential threats through detailed analysis of intelligence reports and security alerts.
  • Reduced incidents of unauthorized access through vigilant monitoring of surveillance systems.
  • Improved communication with law enforcement agencies, fostering a collaborative approach to incident resolution.
  • Safeguarded sensitive information by adhering strictly to established protocols regarding confidentiality and information handling procedures.

Macy's Retail/ Loss Prevention

Macy's
03.2011 - 11.2018
  • Advise customers on location, selection, price, delivery, use and care of goods available from store, with aim of encouraging them to buy and to return to buy in future
  • Operate cash registers and accept payment, or prepare finance arrangements (invoices and contracts)
  • Be aware of health, safety and welfare issues and practices
  • Participate in stocking counting, describing goods in stock and keeping low shortage on inventory
  • Arrange for repair of damaged goods or advise on necessary repairs order items.
  • Conducted thorough investigations of suspected thefts, resulting in successful recovery of stolen merchandise.
  • Trained employees on loss prevention techniques, leading to increased awareness and vigilance among staff members.
  • Increased efficiency of incident response by establishing clear protocols for communication between team members and external partners.
  • Assisted in review of vendor contracts, ensuring compliance with established standards for product quality control and shipment tracking methods that reduce shrinkage rates.

Fed Ex/ Package Handler

Fed Ex
04.2016 - 09.2018
  • Unload goods and check them against order forms catalogue or label items with storage details
  • Place goods in bins and on racks, or stack bulky items on trucks compiling orders by selecting goods from shelves and checking them off appropriate lists package and send out completed orders to customers
  • Move heavy packages using forklift machinery
  • Obtain details of location and quantity of items in stock, using visual display units or computers.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.

Education

Skills

  • Computer Proficiency
  • Leadership Skills
  • Organizational Skills
  • Customer Service Skills
  • Physically Fit and Good Hearing and Eyesight
  • Observant, Assertive with good Interpersonal Skills
  • Customer Retention
  • Workflow Planning
  • Operations Oversight
  • Business Development
  • Loss Prevention
  • Project Management
  • Staff Development
  • Inventory Control

References

Professional References upon request

Timeline

Fed Ex/ Package Handler

Fed Ex
04.2016 - 09.2018

Papa John's General Manager

Papa John's
07.2014 - Current

True Security / General Protection LLC

True Security / General Protection LLC
06.2014 - 10.2022

Macy's Retail/ Loss Prevention

Macy's
03.2011 - 11.2018

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Harry Georges