Harry Jefferson
Burlington,NC
Summary
Versatile professional with hands-on experience in customer service and administrative support, fostering positive interactions and operational efficiency. Proven ability to coordinate communication and manage multiple tasks in fast-paced environments. Committed to applying skills in a collaborative internship to advance meaningful projects.
Overview
3
3
years of professional experience
Work History
Student Assistant
NC State University
Raleigh, NC
08.2025 - Current
- Coordinated events to boost student engagement at NC State, fostering community involvement.
- Facilitated communication between students and academic staff, ensuring clarity and support.
- Organized music files and managed documentation for Jazz department at NC State, supporting operational efficiency.
- Maintained inventory of office supplies and ordered materials.
Server
Outback Steakhouse
Raleigh, NC
08.2025 - Current
- Delivered attentive customer service by swiftly identifying needs and addressing requests, enhancing overall customer satisfaction.
- Fostered positive customer relationships through professional interactions, contributing to a welcoming atmosphere.
- Managed order fulfillment process, ensuring timely delivery and receiving consistent praise from managers and customers for warm, welcoming demeanor.
- Managed competing tasks effectively in a fast-paced environment while maintaining composure.
Wealth Management Intern
Vine and Branch Capital
06.2026 - 07.2026
- Attended meetings with prospective clients to assess their financial situation and present appropriate solutions tailored to their requirements.
- Organized client files and documents in accordance with internal policies and procedures while ensuring accuracy and confidentiality.
- Developed an understanding of the wealth management industry by researching current trends, products and services.
- Collaborated with team members to create financial plans for clients based on their individual goals and needs.
- Gained valuable experience in asset allocation techniques through constructing diversified portfolios according to various risk profiles.
- Analyzed market data to identify potential opportunities that could benefit clients' investments.
- Participated in weekly training sessions covering a variety of topics related to the financial services sector.
Customer Service Intern
Carolina Eye Prosthetics
Burlington, NC
05.2023 - 08.2023
- Engaged with clientele through phone and in-person conversations, actively enhancing customer satisfaction and building lasting relationships.
- Collaborated with team members to resolve customer complaints effectively.
- Assisted in training new interns on customer service protocols to enhance team readiness and service quality.
- Facilitated insurance authorizations for customers' medical procedures by coordinating effectively with insurance agents.
- Maintained up-to-date knowledge of company products and services.
- Executed administrative tasks, including filing paperwork and updating databases, to maintain accurate records.
Education
Minor - Business Administration
North Carolina State University
Raleigh, NC05-2028
Bachelor of Arts - Communication
North Carolina State University
Raleigh, NC05-2028
Skills
- Adobe Premiere Pro
- Communication
- Project Management
- File management
- Data modeling
- Collaboration
- Problem Solving
- Data organization
- Faculty support
Campus Engagement And Societies
- NC State Jazz Orchestra, Member, 2024 - present
- Kappa Delta Chapter of the Alpha Tau Omega Fraternity, Historian, Document chapter events/manage archives such as composites and yearbooks
- Kappa Delta Chapter of the Alpha Tau Omega Fraternity, Alumni Relations Chair
- Kappa Delta Chapter of the Alpha Tau Omega Fraternity, Public Relations Chair
Timeline
Wealth Management Intern
Vine and Branch Capital
06.2026 - 07.2026
Student Assistant
NC State University
08.2025 - Current
Server
Outback Steakhouse
08.2025 - Current
Customer Service Intern
Carolina Eye Prosthetics
05.2023 - 08.2023
Minor - Business Administration
North Carolina State University
Bachelor of Arts - Communication
North Carolina State University