Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harry-Lee Jefferson

Timmonsville,SC

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

19
19
years of professional experience

Work History

Process Attendant

Clairos
10.2011 - Current
  • Helped improve associate knowledge and abilities by training, mentoring, and coaching on different job areas and specific tasks.
  • Kept standard operating procedures updated with current standards and optimal strategies
  • Picked and packed orders at high speed maintaining 700+ per hour rate

Environmental Specialist

Mcleod Health
01.2012 - 11.2012
  • Assisted with development of health and safety plans for hazardous materials.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Kept all areas clean, organized and in line with company professional standards
  • Implemented environmental stewardship to improve organizational culture
  • Assisted with development of health and safety plans for hazardous materials

Customer Service Representative

Sams Club
10.2004 - 10.2011
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales

Education

High School Diploma -

Timmonsville High School
Timmonsville, SC
05.2003

Skills

  • Project Requirements
  • Quality control
  • Proper Machine Usage
  • Guest Relations
  • Quality assurance
  • Performance monitoring
  • Production scheduling
  • Safety management
  • Assignment delegation
  • Production test runs

Timeline

Environmental Specialist

Mcleod Health
01.2012 - 11.2012

Process Attendant

Clairos
10.2011 - Current

Customer Service Representative

Sams Club
10.2004 - 10.2011

High School Diploma -

Timmonsville High School

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Harry-Lee Jefferson