Results-driven Administrative Assistant with 17 years of experience in office management, effective communication, and confidentiality practices. Proven ability to enhance workflow efficiency and deliver exceptional customer service.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Virginia Mason Franciscan Health
Seattle, Washington
02.2006 - 04.2023
Coordinated office communications ensuring timely information flow among staff members.
Processed patient records with strict adherence to confidentiality regulations.
Managed office supplies inventory, ordering materials to maintain operational functionality.
Answered phone calls and emails to facilitate efficient business correspondence.
Organized filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
Handled confidential documents in accordance with established protocols.
Greeted visitors professionally, responding to inquiries and directing them appropriately.
Provided comprehensive administrative support to executive team, including meeting scheduling and calendar management.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Directed customer inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Handled incoming calls and directed callers to appropriate department or employee.
Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)