Harry Marhoffer
Hamilton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering several years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Washroom Operator
CINTAS, Professional Uniform and Facility Services
Norwood, OH
06.2024 - Current
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Verified accuracy of material measurements before loading into machines.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Checked product quality against specified standards at each stage of production process.
- Met deadlines for completion of assigned tasks efficiently and effectively.
CEO
Building Faith Computers
Hamilton, Ohio
03.2021 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Created and maintained relationships with customers, suppliers, government agencies, and other industry partners.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Configured network settings as per customer requirements.
- Managed inventory of parts and supplies for repair services.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Created backup images of customers' data files onto external storage devices.
- Upgraded computers with new hardware components like processors, RAMs.
- Troubleshot devices to identify and solve issues with hardware or software performance.
ASSR
Cintas Cooperation
Norwood, Ohio
03.2022 - 06.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
Sue Chef
Miami University
Oxford, Ohio
03.2020 - 04.2022
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Assisted in menu development and recipe testing.
- Monitored inventory levels to ensure adequate supplies on hand.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Performed weekly inspections of all equipment for safety compliance.
- Trained kitchen workers on culinary techniques.
- Improved performance of team members resulting in high-quality meals produced daily.
Co-Owner
Kommon Sence Horse training
Ohio
08.2018 - 01.2022
- Analyzed financial reports to identify areas of improvement in operations.
- Facilitated regular team meetings to communicate goals, share updates, and solicit feedback.
- Oversaw facility maintenance and upgrades to ensure a safe and efficient working environment.
- Developed strategies for increasing customer loyalty and satisfaction.
- Created marketing campaigns to promote products and services.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
Assistant General Manager
Bob Evans
Hamilton, Ohio
06.2019 - 02.2020
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Prepared weekly schedules for staff members based on their availability.
- Met business targets with streamlined operations strategies.
- Identified customer needs and delivered relevant product solutions and promotions.
- Identified opportunities for cost savings and operational efficiency improvements.
Education
Miami Oxford University -
Miami Oxford University
Oxford, Ohio12.2019
Skills
- Project Management
- Equipment Operation
- Staff Management
- Work Scheduling
- Warehouse Operations
- Problem-Solving
- Facility Maintenance
- Production work
- Analytical Thinking
- Customer Service
- Issue Resolution
- Flexible Schedule
- Data Entry
- Effective Communication
- Operations Management
- Workforce Management
- Team Leadership
- Staff Training and Development
- Sales Techniques
- Budget Control
- Schedule Preparation
- Business Planning
- Time Management
- Financial records oversight
- Verbal and written communication
- Staff Development
- Financial Management
- Expense Tracking
- Materials Handling
- Safety Compliance
References
- Benjamin Beitzel, Food Service Supervisor, Miami University, BeitzaBK@MiamiOH.edu, (513) 490-1897
- Stephanie Hartman, Food Service Supervisor, Miami University, Hartmasl@miamioh.edu, (937) 248-3816
- Matt Elliot, Manager, Dave and Busters, (513) 671-5501
- Kamala Combs, Food Service Operations Coordinator, Miami University, Combskr@miamioh.edu, (513) 280-3155
- Frank Page, Executive Chef, Miami University, Pageft@miamioh.edu, (765) 338-7659
- Tamara Rains, Food Service Operations Coordinator, Miami University, scotttc2@miamioh.edu, (765) 309-5828
Accomplishments
- Future Educators Association National Officer
- Business owner
- 4.0 GPA ( Highschool )
References
References available upon request.
Timeline
Washroom Operator
CINTAS, Professional Uniform and Facility Services
06.2024 - Current
ASSR
Cintas Cooperation
03.2022 - 06.2024
CEO
Building Faith Computers
03.2021 - Current
Sue Chef
Miami University
03.2020 - 04.2022
Assistant General Manager
Bob Evans
06.2019 - 02.2020
Co-Owner
Kommon Sence Horse training
08.2018 - 01.2022
Miami Oxford University -
Miami Oxford University
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