HARRY NGWA SUH
Scrum Master
Colorado Springs,CO
Summary
- Experienced Scrum Master with over 5 yrs of successfully leading teams and organizations into adopting and implementing Agile best practices to help create a work culture.
- Change agent with ability to transition teams from waterfall to Agile.
- Servant Leader with great people skills that has allowed me to create collaborative and self organizing teams.
- Effective communicator who is well-versed in building positive relationships with customers and the Agile team.
- Facilitator skilled in scheduling and leading Agile events to get a positive out and define steps forward by leveraging communication tools like MS teams as well as project management tools like JIRA, CONFLUENCE, RALLY and more.
- Detail-oriented team player with strong organizational skills.
- Proactively help the team to identify and resolve impediments.
- Ability to create cross functional and collaborative teams to foster transparency and resolve conflicts.
Overview
6
6
years of professional experience
2
2
Certification
Work History
SENIOR SCRUM MASTER
VANGUARD
04.2020 - Current
- Facilitated Scrum events – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams and organizations in to understanding and implementing Agile best practices by providing the necessary training to create a positive mindset and collaborative work environment .
- Worked closely with RTEs to schedule and facilitate PI plannings, breakout sessions and scrum of scrums.
- Collaborated with product owners, team members, and stake holders to define and maintain a healthy product backlog and drive progress.
- Excellent communication skills with ability to facilitate positive and productive conversations that leads to collaboration among team members and create transparency.
- I am a servant leader with the ability to listen and work closely with team members to identify issues and resolve conflicts and build team cohesion.
- Acted as go-to resource for the team, providing clarity on Agile processes and helping and identifying impediments.
- Resolved conflicts and identified potential areas of improvement while monitoring and tracking progress to support timely delivery.
- Provide insight on best practices to create high performing teams in delivery of technology-related products or projects.
- Ensuring team actions are aligned with project goals by facilitating planning, team learning, and assisting in adaptation of processes to ensure quality of team's delivery.
- Encourage continuous learning environment to strengthen the team's understanding of Agile/Scrum concepts and principles as they relate to technical capabilities.
SCRUM MASTER
FANNIE MAE
07.2017 - 03.2020
- Assisted the team with Scrum process such as; setting up events and defining the definition of done and ready.
- Assisted product owner to create and support product goals and visions through continuous coaching mentoring.
- Helped in identifying organizational roadblocks that limited the team's productivity and quality in order to improve, innovate, and move forward.
- Facilitated continuous improvement by mentoring and coaching team members on Agile best practices.
- Worked closely with the team to create a Kanban board and define WIP limits.
- Facilitated Agile ceremonies, including sprint planning, daily scrum, sprint reviews, and sprint retrospectives as well as team sync, break-out sessions and PI plannings.
- Acted as a servant leader, fostering collaboration and communication among cross-functional and self organizing teams.
- Drive continuous improvement by identifying and addressing impediments to team success.
- Utilize Jira for efficient project tracking and management.
- Collaborated closely with stakeholders to ensure alignment of project goals with business objectives.
- Regularly provided project status updates to stakeholders.
- Cultivated a culture of transparency, accountability, and continuous improvement.
Education
Bachelor of Science - Information Technology
UNIVERSITY OF MARYLAND GLOBAS CAMPUS
03.2025
Skills
- Scrum Processes
- Customer Interaction
- Team Meetings
- Backlog Management
- Agile Principles
- Conflict resolution
- Servant Leadership
- Risk Identification
- Change Management Process
- Agile Best Practices
- Microsoft Teams,Zoom,Webex
- Team-Building Exercises
- Release Planning
- Atlassian JIRA/ CONFLUENCE
Certification
- Certified Scrum Master (CSM)
- Professional Scrum Master (PSM)
- SAFe 6.0
- ITIL Foundation 4 Certified
Timeline
SENIOR SCRUM MASTER
VANGUARD
04.2020 - Current
SCRUM MASTER
FANNIE MAE
07.2017 - 03.2020
Bachelor of Science - Information Technology
UNIVERSITY OF MARYLAND GLOBAS CAMPUS
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