Overview
Work History
Education
Skills
Affiliations
Languages
Websites
References
Timeline
Generic

Harry Overend

Orlando,FL

Overview

40
40
years of professional experience

Work History

Analyst

Universal Orlando
Orlando, FL
08.2004 - 12.2024
  • Maintained accurate records of all data collected during analysis processes.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies for automating organizational processes.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Analyzed company's expenditures and developed financial models.
  • Assessed company operations for compliance with safety standards.
  • Analyzed key performance indicators to identify effective strategies.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Organized client meetings to provide project updates.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Implemented strategies to take advantage of new opportunities.
  • Identified opportunities for process improvements across the organization.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Analyzed large datasets with statistical methods and software programs.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Worked closely with human resources to support employee management and organizational planning.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.

Analyst

UPS
Orlando, FL
11.1984 - 08.2004
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Identified opportunities for process improvements across the organization.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Maintained accurate records of all data collected during analysis processes.
  • Analyzed key performance indicators to identify effective strategies.
  • Organized client meetings to provide project updates.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Implemented strategies for automating organizational processes.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Assessed company operations for compliance with safety standards.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Analyzed large datasets with statistical methods and software programs.
  • Analyzed company's expenditures and developed financial models.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Associate of Arts - Mathematics

Rollins College
09-2004

Skills

  • Trend forecasting
  • Process enhancement
  • KPI analysis
  • Trend modeling
  • BI dashboards
  • Financial modeling

Affiliations

  • Hobbies, making 1/6 scale figure

Languages

English
Professional

Websites

References

References available upon request.

Timeline

Analyst

Universal Orlando
08.2004 - 12.2024

Analyst

UPS
11.1984 - 08.2004

Associate of Arts - Mathematics

Rollins College

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Harry Overend