Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Harry Quinn

San Diego,CA

Summary

Achieved significant customer retention and sales targets at Nordstrom by using exceptional verbal communication and brand knowledge. Expert at building strong rapport, consistently exceeding sales goals through a deep understanding of product specifics and customer preferences. Demonstrated ability to quickly adapt and thrive in fast-paced retail environments, ensuring high levels of customer satisfaction and repeat business.

Overview

6
6
years of professional experience

Work History

Men's Shoes Sales Associate

Nordstrom
06.2021 - Current

-Grew and maintained customer relationships to create return business

-Learned customers' preferences for each shoe including type of shoe (athletic, dress, casual etc), size and color.

-Brought out relevant selection of shoes for customer to try on

-Handled transactions accurately and quickly at the point of sale

-Maintained stock room by cleaning and organizing designated section

Women's Shoes Sales Associate

Nordstrom
05.2021 - 06.2022

-Studied both brand and model-specific product knowledge to know how each shoe fit within each brand.

-Sought out purpose for each customer visit and learned preferences of brand, color, silhouette and size.

-Brought concise and relevant selection of shoes for customer to try on.

-Grew and maintained customer relationships to create long lasting connections and repeat business

-Maintained cleanliness of stockroom

Fragrance Sales Associate

Nordstrom
10.2018 - 05.2021


-Assessed the customers' goals and purpose efficiently to provide concise and accurate recommendations for fragrances.

-Studied product to fully understand the composition and different notes of specific fragrances to be knowledgeable about product.

-Maintained cleanliness of department by sanitizing designated areas for tester bottles.

-Stocked new product in stock room.

-Built and maintained customer relationships, creating repeat business.

-Handled all register transactions including returns, exchanges, orders, and in-store purchases.



Education

Bachelor of Arts - Spanish

Seattle University
Seattle, WA

Skills

-Extremely effective verbal communicator

-Brand awareness

-Meeting sales goals

-Stock replenishment

-Building rapport

Accomplishments

-Received multiple outstanding customer reviews

-Contributed over $800k to a $10M selling floor




Timeline

Men's Shoes Sales Associate

Nordstrom
06.2021 - Current

Women's Shoes Sales Associate

Nordstrom
05.2021 - 06.2022

Fragrance Sales Associate

Nordstrom
10.2018 - 05.2021

Bachelor of Arts - Spanish

Seattle University
Harry Quinn