Overview
Work History
Education
Skills
Timeline
Generic

Harry San Miguel

San Jose,United States

Overview

22
22
years of professional experience

Work History

Maître D'Hôtel Restaurant

Grill Concepts
San Jose, CA
05.1998 - 03.2020
  • Greeted guests upon arrival, seating them according to preference and availability.
  • Maintained a detailed reservation system for incoming guests, ensuring that tables were available for all reservations.
  • Developed relationships with customers to ensure repeat business.
  • Promoted restaurant services through various marketing campaigns.
  • Prepared reports on sales figures, expenses, customer satisfaction.
  • Organized special events such as weddings, anniversaries, birthdays.
  • Processed payments using POS systems accurately and efficiently.
  • Assisted wait staff with food orders, table setup, and other tasks as needed.
  • Provided excellent customer service, responding to guest inquiries and complaints in a timely manner.
  • Monitored the dining room for any potential safety hazards or issues.
  • Conducted weekly meetings with wait staff to discuss performance goals and review procedures.
  • Maintained presence on dining room floor and assisted team to support efficiency of service.
  • Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests and canceled items.

Education

Some College (No Degree) -

San Jose State University
San Jose, CA

Some College (No Degree) - English/Spanish Translation

University of San Francisci

Skills

  • Guest Relations
  • Conflict Mediation
  • Menu Planning
  • Housekeeping
  • Food presentation

Timeline

Maître D'Hôtel Restaurant

Grill Concepts
05.1998 - 03.2020

Some College (No Degree) -

San Jose State University

Some College (No Degree) - English/Spanish Translation

University of San Francisci

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Harry San Miguel