Summary
Overview
Work History
Education
Skills
Timeline
Harry Stewart

Harry Stewart

Algoa,TX

Summary

Experienced Manager successful at handling payroll administration and customer relations for most of the jobs I have had. Promotes business development and community profile by developing positive rapport with clients by teaching them about their vehicle. Successful forging partnerships with venders and promoters Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

29
29
years of professional experience

Work History

Manager of Operations

Drive Safe Automotive
04.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed and reported on key performance metrics to senior management.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.

Automotive Service Technician

Benny's Auto Repair
01.2009 - 04.2023
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.

Automotive Service Technician

Auto Check
01.2001 - 01.2009
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Located and removed defective parts for skilled adjustment, repair or replacement.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Established clear repair plans with line-item details of expected labor and parts costs.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Examined new and replacement parts to uncover defects.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Aligned systems with manufacturer specifications through skilled calibration.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed safety and emissions inspections.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

Automotive Service Technician

America's Service Station
01.1998 - 01.2001
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.

Automotive Service Technician

Firestone Complete Auto
01.1995 - 01.1998
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Aligned systems with manufacturer specifications through skilled calibration.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Examined new and replacement parts to uncover defects.

Education

Automotive Technitian - Automotive Mechanics & Repair

Dulin Technical College, Houston TX

No Degree - Electrical Equipment Installation And Repair, HVAC

Online Learning And Training - O'Reilly Media, Online Learning

No Degree - HVAC

College of The Mainland, Texas City, TX
09.2015

No Degree - Automotive Electrical, Front End, & HVACX

Universal Technical Institute, Dallas, TX
08.1998

Skills

  • Payroll Operations
  • Special Promotions Planning
  • Overseeing Logistics
  • Quality Control Measures
  • Process Development and Streamlining
  • Business Leadership
  • Superior Customer Service
  • Inventory Tracking and Management
  • Management Training
  • Data Collections
  • Reporting Tools
  • Root Cause Analysis
  • Natural Leadership
  • Cost Control
  • Customer Service Best Practices
  • Safety Awareness
  • Quality Standards
  • Inventory Audits
  • Regulatory Compliance
  • Staff Training
  • Improve Performance
  • Customer Care
  • Overseeing Employees
  • Operational Standards
  • Customer Satisfaction
  • Budget Controls

Timeline

Manager of Operations - Drive Safe Automotive
04.2023 - Current
Automotive Service Technician - Benny's Auto Repair
01.2009 - 04.2023
Automotive Service Technician - Auto Check
01.2001 - 01.2009
Automotive Service Technician - America's Service Station
01.1998 - 01.2001
Automotive Service Technician - Firestone Complete Auto
01.1995 - 01.1998
Dulin Technical College - Automotive Technitian, Automotive Mechanics & Repair
Online Learning And Training - O'Reilly Media - No Degree, Electrical Equipment Installation And Repair, HVAC
College of The Mainland - No Degree, HVAC
Universal Technical Institute - No Degree, Automotive Electrical, Front End, & HVACX

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Harry Stewart