Harry Walker
Mullica Hill,NJ
Summary
Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Site Supervisor
Sunstates Security
02.2024 - Current
- Responsible for scheduling and managing officer hours
- Recruiting and maintaining a disciplined staff
- Instruction and leadership.
Account Manager
Garda World
06.2023 - 02.2024
- Responsible for day-to-day operations of an assigned account
- Responsible for hiring, training, disciplining, and termination of staff
- Build, improve, and maintain relationships with clients
- Develop and retain staff
- Coordinate needed support services and solve problems to effectively run the account
- Maintain maintenance of weekly operating schedules and completion of payroll for assigned security personnel
- Made adjustments with officers at both buildings to accommodate the client’s objectives
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Provided after-hour emergency response as required
- Proficient with WinTeams software
- Conflict management.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Licensed Mortgage Banker
Advisors Mortgage Group, LLC
01.2010 - 09.2023
- Collaborated with Underwriters to ensure mortgage approvals
- Continued education on current banking rules, regulations, and banking laws
- Worked with builders to manage the financing of new construction
- Interpret market conditions and compile detailed analysis of the data for clients.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Security Officer
Securitas Security
11.2016 - 11.2020
- Worked at various sites
- Performed multiple security tours at all sites
- Developed effective communication and relationships with site clients
- Maintained ID Badge distribution for all refinery employees
- Oversaw facility surveillance cameras for the refinery.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Correction Officer
Camden County Jail
12.2000 - 06.2010
- Worked the floors, Commissary, Sally Port and Admissions and Master Control
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Authored incident reports for management on violations and discrepancies.
- Routinely counted inmates and in response to potential security breaches.
- Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.
- Performed cell checks regularly in search of contraband
- Assigned to the central Pod controlling the housing areas.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Education
Skills
- Certified Mortgage Planning Specialist
- Excellent management adeptness
- Analytical thinking
- Strong customer relations
- Inspire others through personal leadership abilities
- Team Supervision
- Site coordination
- Site Safety
- Strategic Planning
- Security awareness
- Security management
- Personnel Oversight
Certification
- Licensed Mortgage Banker
- SORA & TWIC
- CPR Certification
Timeline
Site Supervisor
Sunstates Security
02.2024 - Current
Account Manager
Garda World
06.2023 - 02.2024
Security Officer
Securitas Security
11.2016 - 11.2020
Licensed Mortgage Banker
Advisors Mortgage Group, LLC
01.2010 - 09.2023
Correction Officer
Camden County Jail
12.2000 - 06.2010
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