Harry Weagle
Douglas ,Massachusetts
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
23
23
years of professional experience
Work History
Service Technician
Borggaard Construction
05.2018 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to problems reported, troubleshooting and resolving hardware and software issues.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Inspected equipment to diagnose operational issues.
Service Technician
Milton CAT
06.2000 - 05.2018
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Education
High School Diploma -
Bartlett High School
Webster, MA1987
Skills
- Valid Driver's License
- Equipment Inspections
- Attention to Detail
- Expertise in Installations
- Testing and Analysis
- Customer Relationship Management
- Operating Test Equipment
- Warranty Repair
- Service Reports
- Technician Assistance
- Troubleshooting Abilities
- Technical Document Reading
- Diagnosis and Troubleshooting
- Service Call Response
- Service Records Management
Timeline
Service Technician
Borggaard Construction
05.2018 - Current
Service Technician
Milton CAT
06.2000 - 05.2018
High School Diploma -
Bartlett High School
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