Harry Woodford Williams
New Hyde Park
Summary
Experienced Package Handler with a proven track record of enhancing efficiency and reducing damage rates. Skilled in package handling, shipping documentation management, and accurate organization. Committed to continuous improvement and delivering exceptional results. Known for reliability, problem-solving, and effective communication in fast-paced environment . Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security.
Overview
12
12
years of professional experience
Work History
PACKAGE HANDLER
FedEx
06.2022 - 06.2025
- Reviewed package documentation to ensure contents were safe to ship.
- Ensured workplace safety by following safety guidelines and proper lifting techniques.
- Assembled, sealed, and loaded packages onto designated trucks.
- Utilized hand-held scanners and physical logs for precise tracking of item movements.
- Checked all outgoing shipments to ensure accuracy of contents.
311 SERVICE REPRESENTATIVE
King Teleservices
10.2013 - 06.2022
- Enhanced team processes through continuous improvement initiatives.
- Improved call scripts for accurate information gathering and enhanced customer experiences.
- Responded promptly to inquiries and addressed concerns with empathy.
- Exceeded performance metrics through attention to detail and effective communication.
- Achieved high customer satisfaction and efficiency levels by implementing improvements.
Education
University of Phoenix
TempeSkills
- Package Handling
- Shipping Documentation Management
- Organization
- Equipment Operation
- Record Maintenance
- Communication Skills
- Problem-Solving
- Collaboration
- Document review
- Shipment accuracy
- Item tracking
Timeline
PACKAGE HANDLER
FedEx
06.2022 - 06.2025
311 SERVICE REPRESENTATIVE
King Teleservices
10.2013 - 06.2022
University of Phoenix