Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harry F Williams-Woodford

Brooklyn,NY

Summary

Dynamic and detail-oriented professional with experience at FedEx Ground, recognized for enhancing package handling efficiency and reducing damage rates. Proven ability in customer service and effective communication, coupled with expertise in shipping documentation management and accurate package organization. Committed to continuous improvement and delivering exceptional results.

Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Package Handler

FedEx:Ground
06.2022 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

311 Service Representative

King Teleservices
10.2013 - 06.2022
  • Continually sought opportunities for process improvement within the team, leading initiatives that resulted in enhanced efficiency and customer satisfaction.
  • Implemented improvements to call scripts, resulting in more accurate information gathering and better customer experiences.
  • Provided exceptional customer service by promptly responding to inquiries and handling concerns with empathy.
  • Exceeded performance metrics through diligent attention to detail and effective communication skills.

Education

Business Management

University of Phoenix
Tempe, AZ

Skills

  • Accurate Package Organization
  • Shipping Documentation Management
  • Hand-held scanners
  • Lifting techniques
  • Data entry
  • Customer service
  • Effective communication
  • Attention to detail
  • Problem solving

Timeline

Package Handler

FedEx:Ground
06.2022 - Current

311 Service Representative

King Teleservices
10.2013 - 06.2022

Business Management

University of Phoenix

Similar Profiles

CREATE PROFILE
Harry F Williams-Woodford