Harshdeep Bindal
Business Intelligence Leader
Gurgaon,India
Summary
Highly organized and meticulous professional with 8 years of experience in the IT Industry. Outstanding performer in Business Intelligence, Business Analysis, 5G-NR network deployment and LTE/VoLTE RF optimization. Proven success in leadership, operational excellence, and organizational development with keen understanding of elements of the business. Recognized for inspiring team members to excel and encouraging creative work environments.
Overview
3
3
Certifications
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Business Intelligence Leader
CEMtics
Gurgaon, Haryana
01.2020 - Current
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Operationalized business intelligence solutions and conducted advanced analytics to identify opportunities and strengths to meet business goals.
- Presented and communicated the findings in an understandable and actionable way tailored to the audience and customer's needs.
- Established long-term and value-added relationships with assigned business partners to educate and develop the analytic capability of business customers and the organization.
- Created and maintained data visualizations that educated, informed and engaged business partners on key metrics and performance measures.
- Collaborated with enterprise data warehouse, data governance, and business teams on data quality issues, as well as architecture or structure of data repositories.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Integrated BI assets into customer relationship management (CRM) tasks, improving service personnel's available intelligence.
- Responded to specific BI requests from different stakeholders, creating data packets with requested information in easily understandable formats.
- Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
- Optimized BI reporting capabilities for secure server environment.
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
- Maintained proficiency with different database technologies viz Azure Cosmos DB, Azure SQL etc.
- Created data analysis tools to allow teams to query acquired information for unique details.
- Designed solutions that align with firm's data management principles, policies, standards, and best practices.
- Translated requirements, generate & develop a roadmap utilizing the best technologies with comprehensive and obtainable milestones.
- Optimized report distribution, execution, and scalability of all reporting solutions so they are autonomous and dynamic.
- Analyzed the business requirements and recommending improvements to the business processes.
- Partnered with operation managers and business function leaders on training and maximizing current reports and dashboards, creating adhoc reports on the fly, identify customer deliverables and define appropriate service level agreements.
- Highlighted risks w.r.t delivery for a stakeholder/ data availability or other project related issues.
Business Intelligence Analyst
CEMtics
Gurgaon, Haryana
03.2019 - 01.2020
- Worked with cross-functional teams to structure problems, identify appropriate data sources, extract data and develop integrated information delivery solutions.
- Played key roles in medium to large projects (e.g. data modeler, data architect).
- Participated and provided technical leadership in all phases of BI projects: from discovery and planning through implementation and delivery.
- Performed cleansing, de-duplication, and harmonization of data across various systems.
- Supported the planning and coordination of data governance activities.
- Developed and maintained an enterprise data architecture roadmap to improve the maturity and effectiveness of enterprise data management.
- Evaluated and adopted new technologies to address changing industry needs.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Provided feedback on the effort, risks and resources necessary for project initiatives.
- Examined the needs and concerns of analytical leads to determine opportunities or problem areas and provide feedback in development of procedures and methods.
- Contribute to new innovations and general advancements of the reporting capabilities.
- Lead internal and external meetings and address topics of analysis and reporting.
- Research and respond to information requests from various stakeholders.
Senior Engineer
CEMtics
Gurgaon, Haryana
02.2017 - 03.2019
- Understanding of the 5G-NR architecture and technical know-how.
- Auditing the complete 5G nodes and making them ready to Transmit.
- Participation in providing parameter level solutions for node performance & proposals as needed.
- MS 5 & MS 6 Project, T-Mobile - Worked as market POC, responsible for MS5 and MS6 submissions.
- Weekly meeting with the customer to discuss all the submitted packages in the week and clearing all the customer queries.
- LTE/VoLTE Post-Launch Optimization, AT&T - Worked as a post launch engineer, responsible for optimizing DAS LTE sites for various BAU and Event venues.
- RF Design, T-Mobile - Worked as an RF design engineer, responsible for preparing RFDS, plumbing diagrams and updating & validating ASSET.
Engineer
Amdocs Network Solutions
08.2013 - 02.2017
- Projects Undertaken Ericsson LTE/VoLTE Post-Launch Optimization, AT&T - Worked as a Market PM for US North-East markets with job responsibility of optimizing LTE/Volte clusters/sites.
- LTE Operations, RelJio - Worked with the operations team looking into the operational and the run time issues in the KPI reporting on the ActixOne tool.
- NSN LTE/VoLTE Optimization, Taiwan Mobile - Deliverable includes post processing & analyzing the drive test log files using Actix analyzer.
- Focused majorly on cluster optimization, CINR and CA configurations.
Education
Bachelor of Technology - Electronics & Communication
Kurukshetra University
Haryana 08.2009 - 07.2013
Skills
Business Intelligence Analysis
Data Analysis
Custom Reporting
Business Intelligence Roadmap Design
Business Development
Data Mapping
Business planning
Operations analysis
Technical Writing
Gap analysis
Workflow Analysis
Project planning and development
Advanced problem solving
Strategic Planning
Functional & Business Requirements
Procedure development
Project Management
Technical Analysis
Power BI
Predictive modeling
Staff Management
Business process mapping
SQL and databases
Product development
Consulting
Product optimization
Critical thinking
Data management
Leadership
Analytical skills
Interpersonal Communication
Teambuilding
Team Management
Certification
Scrum Foundations Professional Certificate (SFPC) - (English)
Additional Information
- Amdocs Star Award (07/2014) : BestperformerintheATTPre-PostLaunchProject.
- Amdocs Star Award (08/2014) : BestperformerintheATTPre-PostLaunchProject.
- Amdocs Green Feather Value Award (04/2015) : BestTeamPlayer
- Amdocs Star Award (05/2016) : BestperformerintheATTPre-PostLaunchProject.
Timeline
Scrum Foundations Professional Certificate (SFPC) - (English)
06-2020
Agile Fundamentals : Scrum, Kanban, Scrumban
02-2020
Business Intelligence Leader
CEMtics
01.2020 - Current
Business Analysis Fundamentals
05-2019
Business Intelligence Analyst
CEMtics
03.2019 - 01.2020
Senior Engineer
CEMtics
02.2017 - 03.2019
Engineer
Amdocs Network Solutions
08.2013 - 02.2017
Bachelor of Technology - Electronics & Communication
Kurukshetra University
08.2009 - 07.2013