Harshesh Mawani
Broadlands,VA
Summary
Mr. Harshesh Mawani is a Business Analysis / Testing Manager on the EDCAPS program (DOE) and has extensive experience in performing business analysis at Freddie Mac and HUD (Reverse Mortgage Program). He is a Project Management Professional (PMP), Certified Business Analyst, Professional (CBAP) Project Manager, Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), SAFe Devops, SAFe Agile with more than 19 years of experience performing business analysis and quality management and has managed various projects and requirements. He has experience managing teams both independently and in conjunction with large vendor and private and federal organizations. He has a strong background in analytical and managerial roles, and ready to drive impactful business decisions. He is skilled in data analysis, process improvement, with focus on team collaboration and achieving measurable results. He currently performs the full spectrum of project management duties, managing the requirements and testing on various releases, initiatives, and critical EDCAPS enhancements (DOE).
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Analyst Manager / Testing Manager
OptumServe Technology Services
06.2016 - Current
- Manages six to eight person team working on multiple projects across different EDCAPS applications and initiatives, delivering quarterly and ad hoc / emergency releases
- Works on large and complex projects with various stakeholders including external Vendors using Agile & Waterfall methodologies to make sure issues are resolved in a timely manner and requirements and testing scope is clearly understood
- Works closely with development, infrastructure, client and other cross functional teams to prioritize changes for the Quarterly and emergency releases and offer a Roadmap
- Delivered multiple releases including the critical G5 (Grants) WebSphere and FMSS (Oracle) R12 upgrades (12.2.6, 12.2.10,12.2.12), as well as the Data Center Migration projects to AWS Cloud most recently saving the Department millions of dollars
- Delivered around 100 process improvements or fixes every year based on client prioritization and needs
- Identified and managed risks and issues and provided a Risk Mitigation plan to the Department and got approvals and signs off from the client
- Provides LOEs for any requested tasks to management and inputs into various Business Proposals over the years including the rebid
- Develops plans, schedules, and tasks for quarterly releases and issues and assigns to the team
- Coordinates and supports UAT testing for every release to ensure changes are pushed to production in a timely manner
- Supports operations on the project and analyzes and resolves issues while providing solutions under deadline, and attending release prioritization meetings for various releases
- Successfully received CMMI Level 4 & CMMI Level 5 certification on the project and gone through recertification three times
- Meets customer weekly and prepares the weekly and monthly status report
- Worked closely with client and provided high quality product ensuring very good CPARS ratings
Project Manager & Lead Business Analyst, Reverse Mortgage Program
Housing and Urban Development
06.2013 - 06.2016
- Developed monthly project status reports for client review
- Reviewed and created requirements and process flows to support them, test cases, accounting, and various deliverables
- Managed and coordinated UAT testing with the client and contractors
- Resolved issues for quarterly releases with subcontractors and clients
- Worked closely on large and complex change management projects closely with development, client and other cross functional teams to prioritize changes for the releases and offer a Roadmap
- Supported project operations and analyzed and resolved issues while providing solutions under deadline
- Attended CCB meetings to prioritize HUD needs with various stakeholders
- Attended quarterly HAC meetings with the Servicing industry
- Maintained and developed relationships with the system owner, HUD GTMs, HUD SMEs, contractors, and sub-contractors on the project
- Managed the team of 3-4 people and provided process improvements on the project
- Participated and provided input into the contract extension negotiations
- Managed Risks and provides Risk mitigation plans
- Attended weekly client meetings
- Created training materials and release notes for team and end users
- Updated the User Guide for quarterly releases
- Successfully delivered multiple releases through the years and help reduced Help Desk Tickets from 3,500 to 200 over the last 2 years leading to improved client feedback and very good CPARS ratings
Business Project Manager / Lead Business Analyst, New Foreclosures Alternatives Program
Freddie Mac
01.2012 - 06.2013
- Involved with 13 multiple projects at Freddie Mac and successfully delivered all of them to production through the year; worked extensively on non-performing loan applications (WP2 and LMWS)
- Provided timelines, estimations, and budget tasks for the program from a business perspective
- Managed the business team and expectations and collaborated closely with them, and documented business requirements and flows and any other artifacts needed by external parties
- Worked closely with development, client and other cross functional teams and stakeholders to prioritize changes for the releases
- Provided feedback for UAT and system test cases for execution based on the business and system knowledge to make sure all scenarios are covered, and the product was tested thoroughly
- Provided feedback for business cases, project charter, and SOW on various project releases/programs and the benefits associated with the program
- Provided schedules and costs for various business resources, and managed and monitored the project budget throughout the project life cycle
- Managed Risks on various projects and provides Risk mitigation plans
- Managed the vendor and project expectations and made sure delivery for the mandates and end-to-end processes worked smoothly
Business Project Manager / Lead Business Analyst, Strategic Alignment Initiative
Freddie Mac
01.2011 - 01.2012
- Documented business requirements and change requests and reviewed it with the various stakeholders and got approvals and sign offs
- Produced detailed business requirements for multiple projects with various stakeholders, including business, policy, and legal; worked extensively on non-performing loan applications (WP2 and LMWS)
- Provided feedback for business cases, project charter, SOW, and contracts on various project releases/programs annually
- Worked closely with client and other cross functional teams to prioritize changes for the releases
- Analyzed and identified gaps between the existing system and the captured requirements, alerting business and IT teams to drive the requirements sessions
- Created and executed UAT test cases and addressed any issues relating to the multiple projects from the UAT team
- Managed Risks on various projects and provides Risk mitigation plans
- Provided guidance to consultants from multiple vendors on the development, system requirements, SIT, and UAT process and procedures
- Provided feedback and guided various teams for internal and external training, user guides, and seller/servicer guides
Lead Business Analyst, Legacy Remediation Portfolio
Freddie Mac
01.2011 - 12.2011
- Reviewed business requirements for completeness and higher level of confidence (close to 85%), business cases, and other critical documents (e.g., Testing Strategy, Architecture documents) with the project teams for multiple projects simultaneously
- Provided recommendations to make sure projects did not go over budget
- Managed Risks on various projects and provides Risk mitigation plans
- Received approvals from multiple teams for business requirements, business cases, and other important documents
- Worked with large and complex teams across different areas including high level management and consulting firms to analyze requirements for the business case
Sr. Business Analyst
Freddie Mac
01.2010 - 01.2011
- Maintained the Business Requirements Document (BRD), got sign offs from stakeholders
- Documented the Requirements Traceability Matrix (RTM), and obtained sign offs from stakeholders
- Managed and provided inputs to the Project Charter, Issues and Risks Log
- Managed timelines and LOEs for various tasks
- Reviewed existing system functionality to ensure that there were minimal impacts to the internal and external users with the system upgrade
- Managed Risks on various projects and provides Risk mitigation plans
- Elicited and documented requirements to automate processes to avoid any manual intervention
- Worked closely with client and other cross functional teams to prioritize changes for the releases
- Passed strict quality control reviews for the test cases
- Wrote and executed test cases, and resolved issues early by working closely with the Test Lead and developers
Business Analyst, Home Affordable Modification Program and Non-Performing Loans Initiatives
Freddie Mac
01.2008 - 01.2010
- Conducted interviews and brainstorming sessions with SMEs and stakeholders to achieve 85% confidence level for BRDs
- Analyzed requirements and worked with businesses to come up with requirements for improving the processes; worked extensively on non-performing loan applications (WP2 and LMWS)
- Documented system requirements for multiple projects, and passed strict quality control reviews
- Mentored and trained personnel on multiple projects for requirements and testing; worked closely with the team to mitigate issues
- Executed SIT test cases and scripts, and worked as a Quality Assurance Lead on some projects
- Performed gap analysis for different environments, created test cases for all projects, and made sure there were no defects in production
- SOX compliant throughout all of the projects
- Worked closely with developers to identify and resolve defects
- Documented requirements using Freddie Mac templates
- Analyzed the gaps between the vendor and client systems, and the LOE needed to customize the COTS product and to better integrate it with Freddie Mac systems
Systems Analyst, Metadata Management Systems & Performing Loans Servicing Systems
Freddie Mac
08.2005 - 01.2008
- Conducted scoping sessions for releases based on the project charter with the stakeholders
- Gave requirements LOEs to the requirements manager based on scope
- Prioritized the requirements for multiple releases through the year
- Created test cases from the requirements and functional specification document
- Created RTM and mapped requirements to test cases
- Created Business Rules Spreadsheet to map the columns across different databases
- Conducted back-end testing, supported integration and end-to-end testing with other teams
- Responsible for gathering and documenting requirements for the controls and getting sign offs from the business teams, developing architect jobs to run controls against tables on different databases, developing test data for the controls, and managing unit testing on the local machine and server
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Gathered requirements and performed gap analysis through design workshops with users.
Education
Master of Science - Computer Engineering
Lamar University
Beaumont, TX12.2004
Bachelor’s of Science - Computer Engineering
Mumbai University
Mumbai01.2001
Skills
- Windows Server
- Oracle Linux
- Sun Solaris
- Mainframes
- Web Methods
- Web Logic
- Autosys
- AWS Cloud
- Java
- Visual Basic
- C
- Perl
- HPQC
- Rational Test Manager
- Rational Quality Manager
- Test Director
- Selenium
- Jira
- MS Project
- Plan View
- DOORS
- MS Visio
- DB2
- SQL Server
- Oracle
- Privia
- MS Office 2016
- Oracle Financials
- Comprizon
- PRISM
- Oracle Financials 12212
- Waterfall
- Agile
- Project Management
- Vendor Management
- Business Analysis
- Requirements Management
- Contracts Management
- Audits
- Program Management
- User Acceptance Testing
- Coordination
- Cross functional team leadership
- Business process improvement
- User acceptance testing
- SQL proficiency
- Software development lifecycle
- Requirements gathering
- Stakeholder management
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Data analysis expertise
- Teamwork and collaboration
- Risk management
- Vendor management
- Critical thinking
Accomplishments
- Supervised team of 6-8 members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- Project Management Professional (PMP), Project Management Institute (PMI), 01/01/15
- Certified Business Analysis Professional (CBAP), IIBA, 01/01/13
- Certified Scrum Master (CSM), Scrum Alliance, 01/01/17
- Certified Scrum Product Owner (CSPO)
- SAFe Agile
- SAFe DevOps
Training
- Consulting Skills to Solve Business Problems, 01/01/19
- Business Intelligence Requirement Analysis, 01/01/19
- Business Process Improvements, 01/01/16
- Influencing Without Authority, 01/01/16
Technologies
Windows Server, Oracle Linux, Sun Solaris, Mainframes, Web Methods, Web Logic, Autosys, AWS Cloud, Java, Visual Basic, C++, Perl, HPQC, Rational Test Manager, Rational Quality Manager, Test Director, Selenium (automation), Jira, MS Project, Plan View, DOORS, MS Visio, DB2, SQL Server, Oracle, Privia, MS Office 2016 and earlier, Oracle Financials, Comprizon, PRISM, Oracle Financials 12.2.12, Waterfall, Agile
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Business Analyst Manager / Testing Manager
OptumServe Technology Services
06.2016 - Current
Project Manager & Lead Business Analyst, Reverse Mortgage Program
Housing and Urban Development
06.2013 - 06.2016
Business Project Manager / Lead Business Analyst, New Foreclosures Alternatives Program
Freddie Mac
01.2012 - 06.2013
Business Project Manager / Lead Business Analyst, Strategic Alignment Initiative
Freddie Mac
01.2011 - 01.2012
Lead Business Analyst, Legacy Remediation Portfolio
Freddie Mac
01.2011 - 12.2011
Sr. Business Analyst
Freddie Mac
01.2010 - 01.2011
Business Analyst, Home Affordable Modification Program and Non-Performing Loans Initiatives
Freddie Mac
01.2008 - 01.2010
Systems Analyst, Metadata Management Systems & Performing Loans Servicing Systems
Freddie Mac
08.2005 - 01.2008
Master of Science - Computer Engineering
Lamar University
Bachelor’s of Science - Computer Engineering
Mumbai University
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