Harshil Shah
Antioch,TN
Summary
Motivated and detail-oriented Business Analyst with a strong foundation in gathering and analyzing business requirements to drive effective solutions. Proficient in translating complex concepts into clear requirement documents and data visualizations. Seeking to contribute my expertise to your Group as a Business Analyst.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Winner Dye Chem
Ahmedabad, Gujarat
07.2020 - 07.2021
- Worked with the business and functional users to analyze clients' requirements. Identified challenges within the projects and devised software solutions in conjunction with technical staff.
- Created the dashboard using MS Excel and Tableau. Presented the finding to the business stakeholders and identified areas of process improvement.
- Analyzed the historical data for the incidents reported and the recurring issues. Presented this data to the business stakeholders to identify trends and opportunities for improvement using SAP BI and service now reporting.
- Lead post-Incident Review (PIR) meetings for critical problem records and for any recommended problem records.
- Implemented the shift-left approach while working with the continuous improvement team. Drove the standardization of process hence leading to faster resolution of the incidents. Achieved an overall reduction in MTTR time by 12%.
Project Coordinator
Om Laboratories
Ahmedabad, Gujarat
08.2017 - 12.2019
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Sent newsletters and bulletins using MailChimp and dotmailer.
- Maintained database and spreadsheets with accurate inventory and status.
- Managed competing demands and professionally adapted to frequent change, delays, and unexpected events.
- Sourced, vetted, and managed vendors needed to accomplish project goals.
Education
Master of Science - Project Management
University Of Cumberland
Kentucky09.2022
Bachelor of Science - Chemical Engineering
L.J Institute of Engineering & Technology
Gujarat, India06.2018
Skills
- Python
- SQL
- MS Excel
- Tableau
- Power BI
- Pivot Tables
- Change Impact Analysis
- Fixed Income Modeling
- XML
- Supervised/ Unsupervised Learning
- Classification
- Clustering
- MySQL
- SQL Server
- MS Access
- Microsoft Azure
- Jira
- Project Share Point 2013
- RDS Data scope Business Intelligence
- SDLC Methodologies
- Agile, Scrum, Waterfall
Extra Curricular
- Provider level Disability & Refugee Employment Analysis based on Race & Ethnicity
- Weather Report Forecasting
- Customer Segmentation
- Black Friday Sales Prediction
- Zomato Review Sentiment Analysis
Certification
1. PMP Certification by PMI
2. Python Certificate
PMP Certification
I am a certified Project management professional.
Timeline
Business Analyst
Winner Dye Chem
07.2020 - 07.2021
Project Coordinator
Om Laboratories
08.2017 - 12.2019
Master of Science - Project Management
University Of Cumberland
Bachelor of Science - Chemical Engineering
L.J Institute of Engineering & Technology
1. PMP Certification by PMI
2. Python Certificate
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