HARSHITHA Benny
Plano
Summary
Dynamic and accomplished Senior Operations and Sales Manager with a proven track record in overseeing all facets of business operations. Recognized as a top-performing sales strategist with an unwavering commitment to achieving and exceeding targets. Expertise in developing innovative strategies that drive revenue growth while enhancing operational efficiency. Results-oriented leader passionate about fostering team collaboration and delivering exceptional customer experiences.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Indian Restaurant
03.2021 - 11.2021
- Managing, monitoring, and reviewing business operations
- Menu Planning
- Maintaining positive client relationships
- Hiring & Training employees
- Synthesize business problems, identify strategic options to Increase social media presence
- Design & implement promotions
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Managing Partner
ARMAX Inc
01.2015 - 01.2017
- Company Overview: Premier provider of fully integrated solutions for developing automation systems for Renewable sector, responsible for creating value driven projects led by state-of-the-art products, technology & innovative solutions.
- Maintaining positive client relationships, identifying, and generating new business opportunities
- Developing and implementing organizational goals, procedures, and policies
- Consulting and cooperating with other executives, board members, and employees
- Managing, monitoring, and reviewing business operations
- Identifying improvement gaps and implementing corrective measures
- Provide analytical support by reviewing data, drawing insights, and presenting findings
- Reviewing and overseeing all financial activities, performance, and documentation
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Asst. Director- Strategic Operations & Alliances
CELLS Management & Consultancy Pte Ltd
01.2009 - 01.2013
- Company Overview: A Singapore head quartered company with a vision for excellence in Training & Consulting in the areas of leadership, coaching, soft skills, and learning systems
- Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from CELLS services
- Ensure clarity of business requirements from stakeholders to enable planning, design of new initiatives
- Build referral and lead generation network, monitor, and provide updates to senior leadership
- Implementation of solutions to customers by liaising with trainers and other stake holders
- Develop and manage marketing tools and collateral for existing and new clients
- Provide direction, guidance to India operations to align with the Company's strategies, values & mission
- Coordinate and manage all administration activities of CELLS along with company CA & attorneys
- Supervise and manage CELLS India team, ensure they achieve targets and generate business
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Sales & Marketing Lead
Samyuktha Consultancy
01.2006 - 01.2008
- Company Overview: A/V Integration company implementing digital classrooms to higher education companies
- Responsible for Sales & Marketing heading two divisions - Telemedicine & A/V Integration.
- Develop & maintain distributor & Channel partner network for marketing of ICT products like Interactive white boards, projectors, all digital classroom equipment
- Provided in-depth product and sales training to internal employees & channel distributors and given field demonstration support as required
- Co-ordinate globally with product principals - Smart Boards, Team Boards, Mimio, Aerotel Medical Products, VCON Israel etc.
- Established and managed relationships with external data providers and research vendors.
Mobility Consultant
SAP Global Delivery Center
01.2004 - 01.2005
- Company Overview: World leader in ERP Software and Business Applications
- Consulting on all visa types, Cost Controlling, Vendor management
- Negotiation of rates / tariffs with hotels & airlines & car operators
- Event Management, Support for all travelling delegates
Travel Desk Incharge
IGate Technologies (Jaya Travel and Tours)
01.2003
- Company Overview: IT Services company with presence in multiple countries
- All international and domestic air ticketing
- Visa processing
International Travel Counselor
Cox & Kings (India) Ltd.
01.2000 - 01.2002
- Company Overview: One of the longest established travel companies in India
- Corporate Account travel desk in-charge (Satyam Computers, British Council)
- Business travel operations
- International and domestic reservations
Education
Bachelor’s of Tourism Studies -
Indira Gandhi National Open University
Professional Diploma - Network Centered Computing
NIIT
Higher Diploma - French
Alliance Française
Skills
- Business Analysis
- Certified IATA professional
- Process Improvements
- Synthesize business problems
- Business Development
- Sales & Marketing
Certification
- Certified Business Analysis & Process Management, Coursera
- IATA Certification in Airline Marketing
- International Travel Agent training, IATA
Section name
Market Expansion | Relationship Management | Business Development
Languages
English
Native or Bilingual
French
Professional Working
Hindi
Professional Working
Tamil
Full Professional
Telugu
Full Professional
kanada
Professional Working
Timeline
Restaurant Manager
Indian Restaurant
03.2021 - 11.2021
Managing Partner
ARMAX Inc
01.2015 - 01.2017
Asst. Director- Strategic Operations & Alliances
CELLS Management & Consultancy Pte Ltd
01.2009 - 01.2013
Sales & Marketing Lead
Samyuktha Consultancy
01.2006 - 01.2008
Mobility Consultant
SAP Global Delivery Center
01.2004 - 01.2005
Travel Desk Incharge
IGate Technologies (Jaya Travel and Tours)
01.2003
International Travel Counselor
Cox & Kings (India) Ltd.
01.2000 - 01.2002
Professional Diploma - Network Centered Computing
NIIT
Higher Diploma - French
Alliance Française
Bachelor’s of Tourism Studies -
Indira Gandhi National Open University
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