Harshitha Nanjegowda

I am an experienced Project Manager with a strong focus on Agile methodologies, digital transformation, and process optimization. With over 8+ years of experience in banking operations, payments, and technology, I have honed my skills in project management, data analysis, and stakeholder engagement. My expertise in tools like Jira, Azure DevOps, Confluence, and Power BI, coupled with my ability to lead cross-functional teams, has enabled me to drive successful project outcomes in fast-paced environments. I am passionate about continuous learning and thrive on helping organizations achieve their strategic goals through innovative and efficient solutions.

• Agile Project Management with Microsoft Project
• Career Essentials in Cybersecurity by Microsoft and LinkedIn
• Beginner's Guide - SWIFT Message Types - MT and MX ISO 20022
• Advanced Guide - ISO 20022 SWIFT MX Messages
• ServiceNow IT Leadership Professional Certificate
• Penetration Testing Professional Certificate by Cybrary
• OpenEDG Python Institute: Programming with Python Professional Certificate
• Prepare for the Atlassian Managing Jira Projects (ACP-620) Certification

• Delivered 15 continuous process improvement projects with 100% accuracy, enhancing STP, risk mitigation, and operational efficiency.
• Activated RTGS for FJ and PG, resulting in 10k monthly STP transactions. Enabled 18k annual STP transactions through AU operations analysis.
• Standardized 1047 fee rules into one for Australia's Fee Rule Project and automated the GPP regression test suite. Trained staff and supported the GPP implementation for PNG.
• Conducted UAT for 15 GPP and Payplus releases, covering 9 new regions. Led in-house end-to-end testing for Laos core banking replacement.
• Built an in-house SharePoint tool to replace the AUD200K/year Nimble tool. Cleared 500K junk messages in the GPP Cleanup Project.
• Hover Help Feature: Developed a “Hover Help” functionality that enables users to access context-specific assistance without leaving the page, reducing external support queries by 25%.
• Application Enhancement Structuring: Mapped and structured the application to streamline information retrieval, allowing users to find relevant features and specifications 50% faster, resulting in a more user-friendly experience.
• Developed SharePoint for MMCRE: Designed and built a SharePoint site to centralize document management and collaboration, improving team efficiency and reducing time spent on document retrieval by 30%.

• Designed and launched the Hover Help Project, resulting in a 25% increase in market share for the company.
• Improved customer satisfaction ratings by 15% by Application Enhancement's.
• Resolved product issue through consumer testing.
• Supervised team of 7 staff members.
• Collaborated with team of 7 in the development of Sharepoint, Data Visualization.