Harshul Pathak
Chicago,IL
Summary
Results-driven Test Lead with extensive experience in the insurance domain. Proven track record of successfully leading QA efforts for large-scale insurance applications. Prioritizes regulatory compliance, and delivers high-quality software solutions to ensure client satisfaction. Skilled in guiding teams toward objectives and boosting productivity. Creates a collaborative environment, demonstrating reliability, adaptability, strategic planning skills, and conflict resolution abilities that contribute to success in the field. Possesses 68 months of prior software testing experience, specializing in mobile operating system testing. Expertise includes custom application testing, software testing, and compatibility testing for chipsets such as Qualcomm, Broadcom, Infineon, Exynos, and more. Demonstrated proficiency in testing mobile functionalities with network connections for pre-launched and post-launch models at Samsung.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Leader - Testing
SLK America Inc.
Chicago, IL
08.2023 - Current
- Led QA efforts for digital transformation initiatives in Insurance domain.
- Created and managed comprehensive test plans, strategies, and cases for web and desktop applications.
- Coordinated with business analysts, developers, and UAT teams to ensure thorough requirements coverage.
- Mentored 30 QA engineers, implementing best practices to boost efficiency and reduce defect leakage.
- Set performance expectations, monitored progress, and provided constructive feedback to team members.
- Maintained inclusive culture, promoting respect and understanding among diverse team members.
- Managed conflict resolution within team to foster a collaborative work environment.
- Achieved project milestones ahead of deadlines through effective stakeholder coordination and resource management.
Team Leader - Testing
SLK Software
Bengaluru
01.2022 - 08.2023
- Managed QA efforts for digital transformation projects within Insurance domain.
- Developed and implemented test plans and strategies for insurance applications on multiple platforms.
- Collaborated with cross-functional teams to ensure proper requirements coverage and defect resolution.
- Optimized resource allocation, delivering projects within budget while enhancing customer experience.
- Mentored QA team of 30 engineers, instilling best practices for improved defect metrics.
- Set and monitored performance expectations, providing constructive feedback to direct reports.
- Maintained positive team culture by managing conflict resolution and promoting inclusivity.
- Built lasting client relationships that contributed to increased business opportunities.
Test Lead
Trigent Software Ltd - Professional Services Division
Bengaluru
05.2021 - 01.2022
- Trained new team members on company procedures and safety requirements.
- Promoted teamwork and open communication to foster a positive work environment.
- Served as a role model by demonstrating commitment to professionalism and company values.
- Coached team members in essential techniques to successfully complete job tasks.
- Evaluated employee skills regularly, providing training and mentoring for those needing improvement.
Owner
Arham Farms
Jabalpur
04.2018 - 04.2021
- Executed land procurement and development for dairy and agricultural use.
- Procured high-quality cattle and established B2B and B2C sales relationships.
- Surveyed, acquired, and developed land, achieving facility establishment with minimal investment of 12 lacs.
- Launched business from inception to three LPM in sales before transitioning to family management.
- Managed daily operations to ensure efficiency and productivity.
- Cultivated strong client relationships, driving repeat business and referrals.
- Scaled operations significantly through strategic partnerships and effective marketing strategies.
Lead Engineer
Samsung India Electronics PVT LTD
03.2016 - 04.2018
- Managed a team of 20 engineers to enhance performance and professionalism.
- Executed simultaneous testing for multiple mobile phone models across various networks.
- Conducted comprehensive pre-launch tests, including multimedia, camera, and audio quality evaluations.
- Performed extensive performance tests, ensuring network stability and functionality across 2G, 3G, and LTE.
- Collaborated with Reliance Jio to ensure stability on Samsung devices and optimize network performance.
- Reviewed test cases timely, eliminating redundancies and incorporating new requirements.
- Implemented preventive measures based on market issue analysis to enhance product reliability.
- Stabilized features post-launch according to market feedback and requirements.
Engineer
Samsung India Electronics PVT LTD
07.2012 - 02.2016
- Managed multiple mobile phone model projects concurrently, ensuring timely delivery and quality outcomes.
- Conducted thorough pre-launch and post-launch testing across various mobile functionalities.
- Collaborated with cross-functional teams to integrate new features into existing product lineups seamlessly.
- Led LTE testing activities and coordinated field testing initiatives for optimal performance.
- Authored, reviewed, and edited technical documents in compliance with template specifications.
Education
B.E. - Information Technology
Jabalpur Engineering College
Jabalpur, India06.2012
Skills
- Quality assurance and testing
- Automation and manual testing
- Performance and functional testing
- Regression and integration testing
- Bug reporting and issue tracking
- Database management (MySQL)
- Software localization and UI testing
- Python and R programming - Intermediate
- Documentation and reporting skills
- Attention to detail
- Team collaboration and motivation
- Problem-solving strategies
Certification
Software Testing(Foundation), ISTQB | Indian Testing Board, 03/01/13
Languages
- Hindi, Native
- English, Professional
- Marathi, Mother Tongue
Volunteer Experience
- Helped in complete setup and functioning of Field Base station at Indore since 2013-December., 12/01/13
- Worked on pre-launch testing of LTE(Reliance Jio) (TDD, FDD, CSFB, IMS, Cell Reselection and Redirection) at Indore and learned different aspects of LTE Testing (Data, VOLTE, Current Consumption)., 12/01/13
- Core team member for Call Drop Task force Activity, handling and managing a team of 20 members for Mumbai location.
Hobbies and Interests
- Playing Sports(Cricket, Volleyball, Table Tennis)
- Binge watching web series and movies
Timeline
Team Leader - Testing
SLK America Inc.
08.2023 - Current
Team Leader - Testing
SLK Software
01.2022 - 08.2023
Test Lead
Trigent Software Ltd - Professional Services Division
05.2021 - 01.2022
Owner
Arham Farms
04.2018 - 04.2021
Lead Engineer
Samsung India Electronics PVT LTD
03.2016 - 04.2018
Engineer
Samsung India Electronics PVT LTD
07.2012 - 02.2016
B.E. - Information Technology
Jabalpur Engineering College
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