Harsh Vardhan Singh Y. Chauhan
Dallas,Texas
Summary
Dedicated product professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Bringing 9 years of experience as a Business Analyst including 2 years as Associate Product Manager with a solid understanding of Business Requirements Gathering, Data Analysis, Business Analysis, Project Management, and Product Management in the domain of Healthcare and Manufacturing with a wide array of experience in Finance for nearly 6 years. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Associate Product Manager/Sr. Business Analyst
Morgan Stanley
06.2022 - Current
- Involved in Retirement product as a dual performer, working under product development with E*TRADE and Morgan Stanley stakeholders, adhering to the Legal & Compliance needs, assisting in laying out the product roadmap, and designing requirements as per product needs
- Performed system analysis, documentation, testing, and implementation for product transitions with new Morgan Stanley offerings.
- Dealt with multiple clients facing issues reported with retirement service and operations teams and assisted in resolving them with cross-team collaboration. Reduced client issues r by 53%
- Managed agile product backlog of user stories for product portfolio in support of sprint-based development.
- Collaborated with technical teams on release planning and worked with product managers on launch requirements.
- Interacted with internal customers to understand business needs and translate them into requirements and project scope.
- Assessed current impact of product and business processes on end clients and business stakeholders.
- Acted as voice of customers and subject matter experts for technical teams during product development. Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Collaborated with senior business stakeholders and client relationship managers in Product Operations and Customer Service to elicit requirements (business, functional, and performance based) to continuously improve customer experience.
- Worked with other product managers and business analysts for continuous efforts to improve business processes and impact product enhancements.
Sr. Business Analyst
RBC Wealth Management
08.2020 - 06.2022
- Managed projects through different domains namely Supervision, Risk & Compliance, Mutual Funds, Retirement products, Fixed Income, and Department of Labor (DOL) enforcement project
- Involved in Project Delivery Office (PDO) group and worked with business and technical teams to deliver requirements
- Act as liaison with business groups to ensure accurate delivery of business objectives.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Interacted with internal customers to understand business needs and translate them into requirements and project scope.
- Supported ad-hoc reporting and data manipulation for Sales, Marketing, and business needs through Salesforce.
- Built library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.
- Conducted interviews with key business users to collect information on business processes and user requirements and draft ideation.
Project Manager/Sr. Business Analyst
Thrivent Financials
07.2019 - 02.2020
- Church and Commercial Real Estate Loan Origination moved towards new IT platform for process improvement and growth of overall Investment Operations portfolio
- Actively drove implementation of project deliverables defined in the created project plan while ensuring budget, scope, schedule, risk, and quality meet specific success criteria ensuring key stakeholders are informed and engaged making sure industry standard project management methodologies and tools are utilized.
- Forecasted budget with the vendor approved cost allocation keeping track of Forecast vs. Budget expense throughout the project duration.
- Involved with Senior Leadership to work through contracts to establish approval and sign off on the Statement of Work (SOW) and project plan with the vendor company.
- Identified plans and resources required to meet project goals and objectives.
Project Manager/Business Analyst
Ameriprise Financials
10.2018 - 05.2019
- Supported business decision-making by providing financial or statistical analyses that lead to solutions for business issues, making recommendations for action as appropriate
- Involved in projects from design through implementation and eventually monitoring
- Acted as liaison between business leaders, staff, utility functions, and at times external parties to ensure information exchange and accomplish business objectives.
- Conducted requirement elicitation sessions with SMEs (Compliance, Supervision, Legal, Risk, Trading, Products, Technology) to gather High-Level Business Requirements
- Organized, prioritized, composed, and aligned epics/user stories with respect to solutions proposed by technical team for each business requirement and established a common understanding among all stakeholders.
Business Analyst
State of Minnesota
01.2017 - 09.2018
- Involved with the PAP program which allows new Medicaid enrollees to find health care coverage on the health care marketplace. Under Medicaid or Children Health Insurance Program (CHIP), provision of premium assistance program helps pay coverage for health insurance for the enrollees or their dependents if eligible
- Tracked stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).
- Developed business requirement documents and partnered with the development and technology services team to implement system changes.
- Partnered with the executive management to help them clearly articulate requirements to the technology departments and document agile user stories.
- Obtained quantitative and qualitative data of business process to analyze, resolve and promote data driven decisions.
Business Analyst
Freddie Mac
07.2015 - 11.2016
- For single Family Home Loan acquisition is responsible for operational support functions related to Delivery and Funding of loans
- Involved in team that was responsible for business ownership of selling system and related supporting applications, including production support, coordination, testing, and initiation of system change risks and control, baseline activities required to purchase loans, and support of major projects and initiatives.
- Created data models to support decision-making processes
- Interacted with internal customers to understand business needs and translate into requirements and project scope
Education
Masters - Engineering Management
St. Cloud State University
St. Cloud, Minnesota, United States Of AmericaBachelors - Mechanical Engineering
JK Lakshmipat University
Jaipur, Rajasthan, IndiaSkills
- Customer Needs Assessment
- Requirements Gathering
- Business Planning
- Operations Analysis
- Strategic Planning
- Gap analysis
- Business process improvement
- Process Optimization
- Product Development
- Project Management
- Product Management
- Stakeholder Management
- Pivot tables
- Release planning
- Forecasting and planning
- User Acceptance Testing
- Test case scenarios
Timeline
Associate Product Manager/Sr. Business Analyst
Morgan Stanley
06.2022 - Current
Sr. Business Analyst
RBC Wealth Management
08.2020 - 06.2022
Project Manager/Sr. Business Analyst
Thrivent Financials
07.2019 - 02.2020
Project Manager/Business Analyst
Ameriprise Financials
10.2018 - 05.2019
Business Analyst
State of Minnesota
01.2017 - 09.2018
Business Analyst
Freddie Mac
07.2015 - 11.2016
Masters - Engineering Management
St. Cloud State University
Bachelors - Mechanical Engineering
JK Lakshmipat University
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