Proven track record in system administration, network management, and server maintenance.
Proficient in a wide range of operating systems, including Windows Server, Linux, and UNIX.
Strong expertise in virtualization technologies such as VMware and Hyper-V.
Extensive knowledge of cloud platforms, including AWS and Azure.
Adept at scripting and automation with tools like PowerShell and Bash.
Excellent problem-solving skills and a proactive approach to troubleshooting.
Have extenisve years of experience in advance and deep understanding on all aspects of Salesforce configuration and technical/functional capabilities which certainly include different implications related to the Salesforce releases and configuring Smart Energy's Salesforce org based on technical design & business requirements.
Working on both Service/Sales cloud applications of the Salesforce for developing and customizing the Lumio’s Salesforce org with different web technologies and languages but not limited to Apex, Lightning components, Lightning Web Components, HTML/CSS, JAVASCRIPT, JQuery, Visualforce, and using various other languages.
Extensive experience of Building various test & utility classes to perform useful tasks like setting up the test data for our both custom and standard objects and most importantly checking the code coverage which should be above 75%..
System Administrator & Salesforce Developer
SET INC
07.2019 - 12.2021
Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
Crafted modules, interfaces and applications through native Salesforce development.
Managed client applications through web services with SOAP protocol and REST architectural style.
Developed and documented test cases and scenarios for Salesforce platform.
Controlled adaptability of all APIs and integration.
Identified and supported business process requirements and development needs.
Perform routine backups and implement disaster recovery plans.
Manage Active Directory, creating and maintaining user accounts and group policies.
Monitor and respond to security threats, implementing security best practices.
Automate repetitive tasks using PowerShell and batch scripting.
Collaborate with the IT team to plan and execute system upgrades and migrations.
Conduct system performance analysis and optimize hardware and software configurations.
Provide end-user support and technical guidance, resolving hardware and software issues.
System Administrator & Salesforce Admin
Captivix Inc.
08.2017 - 07.2019
Worked with users to determine areas of technology in need of improved usability.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Provisioned new software and hardware for use, following established security policies.
Established network specifications and analyzed workflow, access, information and security requirements.
Managed onboarding and offboarding of employees.
Completed reports detailing network and systems performance and downtime issues.