Summary
Overview
Work History
Education
Skills
Timeline
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HART HARRIS

Richmond Hill,NY

Summary

Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.

Overview

20
20
years of professional experience

Work History

Executive Administrative Assistant

St. Nicks Alliance
11.2022 - Current
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

Store Manager

Extra Space Storage
02.2021 - 11.2022
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Completed administrative and sales paperwork for items auctioned and sold.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Sales Representative

Guitar Center Inc
02.2019 - 03.2020
  • Manage the day-to-day operations of one or more sites
  • Develop customer relationships by identifying their storage needs and providing solutions
  • Improve sales objectives through unit rentals, unit insurance, and moving supplies
  • New customers through rental processes and agreements
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
  • Ensure the facility meets the highest cleanliness standards through general maintenance duties
  • Work independently on daily tasks as well as cooperate with team members and other stores in the area
  • Run errands for the facility and travel to other store locations, The purpose of this job is to deliver an exceptional customer experience in our stores, providing guidance to other associates within the store, maintaining strong individual sales performance levels and merchandising inventory
  • Provide sales guidance to associates on the sales floor
  • Manage customer interaction maintain a strong individual sales presence by assisting customers to ensure they receive the level of service needed
  • Learning continue education to hone product, sales, and leadership skills
  • Assist with the execution of all tasks to ensure the store is ready to conduct business (e.g
  • Replenish displays, filling holes and ensuring displays are functional)
  • Hold "The Mic" to drive sales when scheduled, acting as a role model for sales productivity and behaviors
  • Ensure price updates are executed and POP standards are maintained in accordance with daily merchandising standard
  • Additional duties as assigned

Shift Manager

Starbucks
04.2017 - 12.2018
  • This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts
  • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers
  • Models and acts in accordance with Starbucks guiding principles
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team
  • Communicates information to manager so that the team can respond as necessary to create the Third-Place environment during each shift
  • Follows health, safety, and sanitation guidelines for all products (Food Safety License)
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition
  • Utilizes operational tools to achieve operational excellence during the shift

Associate Team Leader

WHOLEFOODS MARKET
03.2012 - 02.2017
  • Set and achieve the highest standards of retail execution
  • Help foster a positive work environment of outstanding teamwork, mutual respect, and exceptional morale
  • Partner with Team Leader to select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover
  • Model and deliver outstanding customer service
  • Work with team members to ensure customers receive the highest level of service possible
  • Follow through on all customer questions, requests, and resolve concerns as needed
  • Maximize productivity and efficiency through proper scheduling
  • Work with the Team Leader to achieve sales, margin, expense, and labor targets
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices
  • Keep all cases and shelves clean, well-stocked and properly rotated

Supervisor

CVS PHARMACY
09.2010 - 03.2012
  • Follow proper merchandising presentation guidelines, including organization, sizing, and overall product presentations for all in-store merchandising display units on a consistent basis
  • Decrease store shrinkage by researching inventory discrepancies and reporting suspicious activities to loss prevention specialists
  • Organize the stock room or warehouse, and ensure that accurate labeling, logical placement, neat arrangement, and cleanliness are maintained

Security Guard

07.2007 - 10.2007
  • Provided escort services for celebrity personnel
  • Patrolled assigned areas to ensure personal, building, and equipment security.Watched for and reported irregularities, such as fire hazards and unsecured areas

Sales Assistant

MACY'S
07.2005 - 12.2005
  • Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies
  • Assisted customers daily, answering question about merchandise and pricing
  • Handled over $5,000 cash, daily

Education

Associate Degree - COMMUNITY

LAGUARDIA
01.2007

Associate of Arts -

EnglishLaguardia Community College, KINGSBOROUGH COMMUNITY COLLEGE
06.2005

Skills

  • Creative problem solver
  • MS Office proficient
  • Operational budgeting
  • Excel
  • Onesite
  • Concur
  • Store operations oversight
  • Employee supervision and motivation
  • Financial administration

Timeline

Executive Administrative Assistant

St. Nicks Alliance
11.2022 - Current

Store Manager

Extra Space Storage
02.2021 - 11.2022

Sales Representative

Guitar Center Inc
02.2019 - 03.2020

Shift Manager

Starbucks
04.2017 - 12.2018

Associate Team Leader

WHOLEFOODS MARKET
03.2012 - 02.2017

Supervisor

CVS PHARMACY
09.2010 - 03.2012

Security Guard

07.2007 - 10.2007

Sales Assistant

MACY'S
07.2005 - 12.2005

Associate Degree - COMMUNITY

LAGUARDIA

Associate of Arts -

EnglishLaguardia Community College, KINGSBOROUGH COMMUNITY COLLEGE

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