Hartwell Shaw

• Operated snow cat equipment to groom terrain and enhance skiing conditions.
• Conducted regular inspections and maintenance on snow cat machinery to ensure optimal performance.
• Monitored weather conditions to adjust grooming plans accordingly.
• Mapped trails and assessed ski area conditions to improve user experience and safety.
• Collaborated with team members to ensure safe and effective snow operations.
• Communicated with supervisors regarding equipment status and operational needs.

Led trail building operations in rural jungle off Hana highway, enhancing accessibility for hikers and preserving natural landscapes.

• Created stable structures using rocks
• Navigated wet, sloppy, and dangerous conditions to ensure safe trail construction.
• Coordinated safe operations in exposed, wet, and loud environments to maintain project timelines and worker safety.
• Utilized hand tools like rock bar and pickaxe for trail work
• Repaired eroded sections of trails by constructing rock steps or water bars.
• Operated chainsaws safely while cutting down trees blocking access routes.

Led team in daily operations and ensured adherence to safety protocols.

• Trained new members on best practices and operational procedures.
• Coordinated workflow among team members to enhance efficiency and productivity.
• Provided support to conservation projects such as trail building, tree planting, and invasive species removal.
• Participated in trail maintenance activities such as clearing brush, building structures, and installing signs.
• Drilling and blasting for trench work.
• Monitored and inspected drilling equipment, tools, and machinery to ensure proper functioning.
• Operated chainsaws for tree removal and land clearing projects.
• Collaborated with team members to plan and execute cutting operations efficiently.
• Cleared debris and assisted with site restoration after cutting tasks were completed.
• Working in exposed and high-risk areas with efficiency and safety.
• Working in every single climate.

• Operated snowmaking machinery to create consistent snow coverage for ski trails.
• Monitored weather conditions to optimize snow production and quality.
• Collaborated with team members to maintain equipment and ensure safe operations.
• Assisted in setting up and dismantling snowmaking systems as needed.
• Working strenuous hours. (5-6 12 hour shifts)
• Mass amounts of snow/ice removal

• Delivered information and details of interest about facility to visitors.
• Provided hours of physical labor
• Provided physical assistance to guests as required.
• Learned and enforced lift rules, policies and procedures.
• Maintained lift mazes, ramps and signs.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Alerted mountain staff of any serious problems on lift.
• Communicated with other lift operators about high-risk lift riders.

• Engaged in friendly conversation with customer to better uncover individual needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Managed efficient cash register operations.
• Greeted customers and helped with product questions, selections, and purchases.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.

• Performed cash, card and check transactions to complete customer purchases.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Processed refunds and exchanges in accordance with company policy.
• Handled cash with high accuracy and took care to check bills for fraud.
• Built relationships with customers to encourage repeat business.