Community-focused leader with 3+ years of experience managing youth and family support programs in diverse and trauma-responsive settings. Skilled in supervising teams, building partnerships, and coordinating grant-funded programs that support youth and family stability, career development, and wellness for refugee and New American families. Bilingual in English and Somali, with strong knowledge of community engagement, case management, and program compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Manager
Somali Community Resettlement Services
04.2022 - Current
Manage YouthatWork (DEED) Program supporting job skills development and mentoring youth. Duties include managing work plan deliverables, budgets, and invoicing.
Building and maintaining strategic partnerships with other community organizations to address issues facing rural East African youth such as gun violence prevention and opioid use prevention and harm reduction.
Develop and implement comprehensive youth empowerment programs tailored to the unique needs of second-generation New American students with refugee backgrounds.
Collaborate with school administrators, teachers, and community organizations to create a supportive network for students, fostering a sense of belonging and inclusion.
Provide one-on-one mentoring and counseling to address social and emotional challenges, including cultural adjustment, trauma, and identity development.
Conduct workshops and seminars on career planning, higher education options, and job readiness, guiding students in setting and achieving their academic and professional goals.
Collaborate with families to develop financial literacy programs, offering resources and guidance on budgeting, saving, and financial planning.
Assist students and families in accessing essential social services, including housing, healthcare, and legal support, to ensure their holistic well-being.
Monitor and evaluate program effectiveness, collecting data and feedback to make data-driven improvements.
Mentored at-risk youth, focusing on building their self-esteem, confidence, and leadership skills.
Organized and led group activities that promoted team-building, cultural awareness, and community engagement.
Collaborated with teachers and counselors to identify students in need of additional support and developed personalized action plans.
Conducted workshops on topics such as conflict resolution, goal setting, and communication skills to enhance students' personal development.
Assisted students in navigating the educational system, advocating for their academic needs, and connecting them with tutoring and academic resources
All season youth soccer league head coach and organize tournaments for over 100 youth, from diverse backgrounds and leveraged funds from community resources in Rice County to support programming and new equipment.
Recognized as a Prevention Champion in Rice County for opioid education, reducing stigma, and promoting systems-level change.
Learning Supervisor
Amazon MSP1
07.2020 - 04.2022
Inventory Control Quality Assurance associate, trusted with the responsibility of ensuring Amazon Robotics floor health operations were running healthily.
Led and developed new hires, as well as contributing to additional training to maintain the highest of standards through comprehensive coaching.
Regularly exceeded productivity goals; not only within direct team, but within site overall – Ranked in the weekly top 50 performers in all of Q2 and Q3 (175% to goal).
Relied upon in a role as supervisor to Direct Manager during peak season, providing supplementary support as a formal leader and working independently to deliver on goals.
Support members in safety programs to uphold a safe work environment for all associates.
Assisted in continuous improvement processes to aid in improved work functions through ambassadorship as a Learning team member.
Developed and Learning Leadership Principle for next generation of leaders
Supervised a team of Learning Ambassadors, overseeing onboarding, training, and professional development for new hires.
Education
Bachelor of Science - IT-Management, Business Administration
Western Governors University
Salt Lake City, UT
06-2026
Skills
Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook
Youth development and mentoring
Cross sector collaboration
Working with diverse populations
Problem-solving
Strategic planning
Detail-oriented
Google Analytics
Team leadership and direction
Program leadership
Flexible and adaptable
Relationship building
Public speaking
Scheduling and planning
Certification
Certified Youth Mentor
Prevention Champion
Timeline
Program Manager
Somali Community Resettlement Services
04.2022 - Current
Learning Supervisor
Amazon MSP1
07.2020 - 04.2022
Bachelor of Science - IT-Management, Business Administration
Accounting and Budgeting Analysis for SCRS Position at Somali Community Resettlement servicesAccounting and Budgeting Analysis for SCRS Position at Somali Community Resettlement services