Harun Miah
The Bronx,NY
Summary
Dynamic professional with extensive experience in manpower management, financial services, and marketing programs. Proven expertise in coordinating workforce supply, equipment allocation, and promoting digital financial solutions. Strong leadership, communication, and project coordination skills, with a focus on delivering results in diverse industries.
Overview
11
11
years of professional experience
Work History
Server
SUBWAY®Restaurants
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Owner
M/S Rujina Enterprise(Contractor & Equipment Sup.)
12.2022 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Manager
M/S Adiba Enterprises (Manpower Supplier)
10.2017 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Contacting various companies to supply workers.
- Hiring workers and conducting safety meetings for workers.
- Conduct safety meetings with workers every morning.
- Solving various types of problems of workers
- Preparing of monthly salary sheet.
Field Officer
BRAC (Maicrofines Program)
06.2016 - 09.2017
- Assisted clients in microfinance programs, loan processing, and repayment schedules.
- Promoted financial inclusion by supporting underserved communities.
- Conducted field visits to monitor and assess loan utilization.
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
Merchant Services Representative
BKash Merchant Program
03.2015 - 05.2016
- Successfully onboarded and trained merchants on bKash digital payment services.
- Increased adoption rates of financial services among small businesses.
- Provided ongoing support to merchants to ensure smooth operations.
- Implemented process improvements, significantly reducing chargeback rates for clients'' businesses.
Marketing Associate
Nagad Marketing Program
07.2014 - 02.2015
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
Education
Bachelor Of Accounting - Business Accountancy
Moulvibazar Gov't College
Moulvibazar, Bangladesh 04.2019
Skills
- Manpower & Resource Management
- Client Relationship Management
- Project Coordination
- Marketing & Promotion
- Digital Financial Solutions
- Team Leadership & Training
- Strong work ethic
- Exceptional customer service
- Cash handling
- Order management
- Food delivery
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Server
SUBWAY®Restaurants
04.2024 - Current
Owner
M/S Rujina Enterprise(Contractor & Equipment Sup.)
12.2022 - 02.2024
Manager
M/S Adiba Enterprises (Manpower Supplier)
10.2017 - 11.2022
Field Officer
BRAC (Maicrofines Program)
06.2016 - 09.2017
Merchant Services Representative
BKash Merchant Program
03.2015 - 05.2016
Marketing Associate
Nagad Marketing Program
07.2014 - 02.2015
Bachelor Of Accounting - Business Accountancy
Moulvibazar Gov't College
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