Harvey Lopez
KATY,Texas
Summary
Energetic golf professional with expertize in. Customized instructional techniques, manages tournaments and plans and conducts practice sessions. Committed to teaching and instructing all aspects of game, including strategy, rules, etiquette and techniques. Motivational Golf Instructor dedicated to promoting self-confidence and basic knowledge of game in fun, safe environment. Friendly and patient professional with 27 years of experience instructing private and group lessons to improve game performance. Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.
Overview
17
17
years of professional experience
Work History
Assistant Golf Professional/PM Operations Manager
Bluejack National
08.2022 - 09.2023
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Initiated and planned summer camp program for children, helping cultivate love for golf in younger generation.
- Assisted manager with making purchases for club pro shop.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Established clear benchmarks for performance and monitored individual and team progress.
PM Operations Manager
Bluejack National
08.2022 - 09.2023
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
First Assistant Golf Professional
Sterling CC At Houston National
01.2020 - 07.2022
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Established clear benchmarks for performance and monitored individual and team progress.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Researched latest industry trends and developments to keep abreast of best practices.
Director of Golf Operations
Monte Cristo CC
09.2010 - 03.2019
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- This was a seasonal Job in the winter time. During the summer i migrated to other facilities to teach golf.
Golf Instructor
Joe Caruso
02.2007 - 01.2010
- Organized golf awareness camps and workshops
- Observed students during practice to detect and correct mistakes.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support.
Education
UTSA
San Antonio, TXSkills
Golf club fitting
Golf club repair
proficient with V1 pro software
Track Man
GC Quad
Timeline
Assistant Golf Professional/PM Operations Manager
Bluejack National
08.2022 - 09.2023
PM Operations Manager
Bluejack National
08.2022 - 09.2023
First Assistant Golf Professional
Sterling CC At Houston National
01.2020 - 07.2022
Director of Golf Operations
Monte Cristo CC
09.2010 - 03.2019
Golf Instructor
Joe Caruso
02.2007 - 01.2010
UTSA
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