Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
22
22
years of professional experience
Work History
Owner/Corporate Executive Chef
LGH Catering
01.2021 - Current
Consulted with customers to assess needs and propose optimal solutions.
Reviewed food cost and compared it to Profit and Loss.
Hands on training of preparation of food and overall cleanliness of kitchen and other assigned areas
Trained and motivated employees to perform daily business functions.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Generated revenues yearly and effectively capitalized on industry growth.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Director of Dining Services
Morrison Living (Compass-USA)
01.2018 - 05.2021
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Managed staff schedules and maintained adequate coverage for all shifts.
Maximized quality assurance by completing frequent line checks.
Coordinated with catering staff to deliver food services for special events and functions.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Implemented effective inventory control systems to reduce food spoilage and waste.
Motivated staff to perform at peak efficiency and quality.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Owner/ Executive Chef
Lavell’s Catering
03.2015 - 05.2018
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Director of Dining Services
Reliant Rehab Hospital
02.2011 - 08.2015
Provided staffing of Dietary Service Department, interviewing, check references, hiring, ensure on boarding process was complete, evaluations, corrective actions of staff, and scheduling.
Ordering of food and supplies, weekly monitoring of budget.
Supervising and training of food preparation to ensure community standards and recipes are followed.
Monitoring tray service procedures and techniques.
Visiting new patients and family members to obtain food and dining preferences.
Ensure all special dietary needs are met.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Motivated staff to perform at peak efficiency and quality.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Overseeing safety of patients and staff ensuring that all HACCP regulations are being met each meal each day.
Director of Dining Services
Brookdale Senior Living
01.2002 - 01.2010
Managed a team of 31 employees including Executive Chef and Dining Room Manager, oversaw food service operations in support of 240 Independent and Assisted Residents
Reorganized staff responsibilities to increase productivity and food quality while reducing overall labor cost
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reviewed Profit and Loss, Capital Budget, and Financials to ensure in line with overall goal of department and company.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Diploma -
McCallum High School
Austin, Texas
Certified International Food Safety Manager -
National Registry of Food Safety Professionals
Conference for Food Protection Standards
Semester hours in Business Administration -
Central Texas College
Wurzburg, Germany
US Quartermaster Culinary Team -
US Armed Forces
Registered Food Service Manager- City of Dallas
Food Manager Certificate- City of Austin
Certified Professional Food Manager
Serv Safe Certified
Skills
Labor Relations
Administrative Oversight
Regulatory Compliance
Budget Administration
Business Management
Cost Reduction
Quality Management Systems
Strategic Planning
Customer Relations
Relationship Building
Staff Hiring
Operations Management
Financial Planning
Client Service
Talent Development
Executive leadership experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.