Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harvey Ramirez Martinez

Columbus

Summary

Dynamic automotive technician with a proven track record at Hugh White Honda, excelling in customer service and meticulous maintenance. Demonstrated problem-solving skills and team leadership while training staff and enhancing operational efficiency. Bilingual with a strong ability to communicate effectively, ensuring high standards of safety and service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Automotive Technician

Hugh White Honda
Columbus
02.2024 - Current
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Maintained a clean working environment at all times.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Attended technical training courses when available to increase knowledge base.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.

Inventory Controller

Lululemon Athletica
Columbus
01.2023 - 01.2024
  • Investigated root causes of discrepancies between physical count results and system data.
  • Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
  • Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
  • Provided training to new employees regarding company's processes related to Inventory Control Department operations.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Coordinated inventory, stocking and ordering.
  • Entered information into system to update status reports.
  • Performed scheduled inventory counts and supply audits.
  • Inspected incoming materials for damage.
  • Conducted regular inventory audits to maintain accuracy.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Managed inventory levels to ensure optimal stock at all times.
  • Utilized inventory management software for tracking and reporting purposes.
  • Trained new employees on inventory management practices and procedures.
  • Developed and implemented inventory control procedures and policies.
  • Performed inventory cycle counting and identified discrepancies.
  • Participated in physical inventory counts to keep information accurate and current.
  • Maintained accurate records of all inventory movements using computerized system.
  • Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
  • Inspected cherry pickers daily for proper functioning prior to use.
  • Operated cherry picker to move, locate, relocate, and stack material in warehouse.
  • Ensured compliance with safety regulations while operating the cherry picker equipment.
  • Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
  • Conducted inspections on equipment before each shift to ensure it was in good working order.
  • Performed cycle counts to investigate and resolve inventory discrepancies.

Shift Lead Manager

Pacific Bells
Columbus
01.2020 - 12.2022
  • Provided feedback to team members on their performance levels.
  • Adhered to all health and safety guidelines while managing the shift.
  • Maintained accurate records of employee attendance and payroll data.
  • Trained new employees on procedures, policies, and job functions.
  • Monitored performance of staff to ensure quality standards were met.
  • Kept up-to-date with changes in industry regulations and best practices.
  • Developed strategies to improve operational efficiency and productivity.
  • Addressed any issues or concerns raised by staff during shifts.
  • Inspected equipment before use to ensure it was functioning properly.
  • Ensured proper stock levels were maintained throughout the shift.
  • Ensured compliance with all safety regulations during shifts.
  • Enforced company policies and procedures in a consistent manner.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Coached employees on interactions with customers to drive exceptional service.
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Observed and monitored utilization of equipment.

Education

High School Diploma -

Franklinton High School
Columbus, OH
05-2022

Skills

  • Calm demeanor
  • Problem solving
  • Customer service excellence
  • Meticulous attention to detail
  • Team leadership
  • Communication skills
  • Typing speed
  • Bilingual

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Automotive Technician

Hugh White Honda
02.2024 - Current

Inventory Controller

Lululemon Athletica
01.2023 - 01.2024

Shift Lead Manager

Pacific Bells
01.2020 - 12.2022

High School Diploma -

Franklinton High School