Harvey Lee Henry
Dallas,TX
Summary
Accomplished Shift Supervisor at Loloi Rugs, adept in enhancing operational efficiency and implementing robust inventory management systems. Demonstrated excellence in adaptive problem-solving and active listening, ensuring top-notch customer service and safety at Tristar Security Service. Proven track record in driving success and fostering professional growth through effective leadership and safe driving techniques.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Transport Driver
TransCare Mobile Health Services, PC
03.2017 - 11.2024
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Achieved daily preparation for vehicle inspections prior to travel.
- Assisted handicapped customers to safely complete transfers between van and facility.
Shift Supervisor
Loloi Rugs
06.2010 - 03.2017
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Oversaw daily operations and shipping and handling processes.
- Increased warehouse efficiency by operating electric forklifts ( sit down or stand up ) to manage inventory and load/unload products.
Unarmed Security Guard
Tristar Security Service
08.2005 - 06.2010
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Education
High School Diploma -
South Garland High School
Garland, TX05.1995
Skills
- Active listening
- Adaptive problem solving
- Problem-solving
- Time management
- Safe driving techniques
Certification
- CPR/AED Certification
- Electrical Certification
Timeline
Medical Transport Driver
TransCare Mobile Health Services, PC
03.2017 - 11.2024
Shift Supervisor
Loloi Rugs
06.2010 - 03.2017
Unarmed Security Guard
Tristar Security Service
08.2005 - 06.2010
- CPR/AED Certification
- Electrical Certification
High School Diploma -
South Garland High School
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