Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Hasan Alam

Forney,TX

Summary

20 Years’ experience as an immigration, sales and development professional. Noteworthy experience in acknowledging high-volume customers and advocating merchandise based on individual requirements. Proficient at creating displays to promote higher sales, known for exemplary team building and project oversight skills. Outbound sales professionals with a track record of driving increased revenue. Reliably recognized for sales performance and excellence in customer service. Inspired sales professional with demonstrated record of enhancing sales and customer loyalty through individualized service. Adept in learning customer needs, directing desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experience with positivity and professionalism when answering requests and processing sales.

Overview

24
24
years of professional experience

Work History

Residential sales specialist

Spectrum
04.2025 - Current
  • Demonstrated strong interpersonal skills by working closely with team members to achieve targets and delivering exceptional customer experience.
  • Consistently applied effective communication techniques to resolve customer concerns and ensure satisfaction.

Brand Ambassador

Ashley Furniture
10.2025 - 03.2025
  • Built relationships with customers to encourage repeat business
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention

Sales Consultant

Conn's HomePlus
01.2016 - 10.2024
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions
  • Top sales leaders (ranked top 5 out of 900 employees) for outstanding performance for last 8 years and 5 times annual banquet winner.
  • Receives at least 30 incoming calls and 20 outgoing calls on daily basis and sales contest winner on various occasions.

Manager

Valero
01.2013 - 01.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Developed strong working relationships with staff, fostering a positive work environment
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

General Manager- Strategy & Business Development

Better stories Limited
09.2009 - 10.2012
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Lecturer

University of Information Technology & Sciences (UITS)
10.2007 - 08.2009
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.

Lecturer

University of South Asia
06.2004 - 09.2007
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.

Assistant Manager

South East International Immigration Consultancy Firm
11.2001 - 06.2002
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

MBA - Marketing

University of Dhaka

MA - English Literature

University of Dhaka

BA-Honors - English Literature

University of Dhaka

Skills

  • Approachable demeanor
  • Optimistic mindset
  • Collaborative teamwork
  • Client support
  • Analytical problem-solving
  • Effective time management

Timeline

Brand Ambassador

Ashley Furniture
10.2025 - 03.2025

Residential sales specialist

Spectrum
04.2025 - Current

Sales Consultant

Conn's HomePlus
01.2016 - 10.2024

Manager

Valero
01.2013 - 01.2016

General Manager- Strategy & Business Development

Better stories Limited
09.2009 - 10.2012

Lecturer

University of Information Technology & Sciences (UITS)
10.2007 - 08.2009

Lecturer

University of South Asia
06.2004 - 09.2007

Assistant Manager

South East International Immigration Consultancy Firm
11.2001 - 06.2002

MA - English Literature

University of Dhaka

BA-Honors - English Literature

University of Dhaka

MBA - Marketing

University of Dhaka

Training

  • Cisco networking, north lake community college, Irving, Texas
  • Sales & marketing skills, Conn's HomePlus, Houston, Texas
Hasan Alam