Hasan Alkhafaji

• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Coordinated work of team of drivers delivering across local area.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Verified orders prior to completing deliveries to avoid customer complaints.

• Maintained updated and detailed records of calls in physical and electronic database.
• Sent out drivers to assist 20 hourly callers based on locations, needs and worker availability.
• Closely monitored dispatch board to triage and prioritize over 150 daily calls.
• Directed dispatching, routing and tracking of 25 fleet vehicles.

Follow the safety procedures, perform and assist customers on site, some of the responsibilities include

tire changes, battery replacements unlocking locked vehicle, fuel delivery, and any other issues that May happen on the road...

• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Completed daily and weekly sales reporting using assigned tools.
• Answered calls, took messages and transferred calls to correct individuals.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Worked flexible schedule and extra shifts to meet business needs.
• Created price tags and merchandise signs.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.