Hasan Ferman

• Support pharmacists in prescription processing, medication dispensing workflow, and patient care activities in a community pharmacy setting.
• Assist with medication history collection, prescription entry, insurance processing, and resolving medication-related issues under pharmacist supervision.
• Provide patient support by providing medication consultation and answering any medication-related questions, facilitating communication with pharmacists, and promoting safe medication use.
• Participate in immunization services, including vaccine preparation, documentation, and workflow support under pharmacist supervision.
• Collaborate with pharmacists and pharmacy technicians to improve workflow efficiency, maintain accuracy, and ensure timely prescription fulfillment.
• Apply knowledge gained through PharmD coursework to support medication safety, patient counseling opportunities, and evidence-based pharmacy practice.

• Reviewed and verified customer information and insurance provider information
• Counted, measured, and compounded medications following standard procedures
• Administered vaccines, including Flu and COVID-19, according to safety protocols

• Supported pharmacists with prescription processing, medication preparation, and quality assurance activities in a high-volume mail-order pharmacy environment.
• Processed prescription orders and verified medication information for accuracy and completeness while following pharmacy regulations and company policies.
• Utilized pharmacy management software to enter, update, and manage medication orders while maintaining workflow efficiency.
• Collaborated with pharmacists and pharmacy team members to ensure accurate, timely, and safe medication delivery to patients.
• Assisted with inventory management, medication storage procedures, and quality control processes.
• Developed foundational knowledge in medication safety, pharmacy operations, and patient-centered care while preparing for advanced pharmacy practice responsibilities

• Counted, measured and compounded medications following standard procedures
• Solved customer problems in-person or over telephone by helping with placing orders, navigating systems, and locating items
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
• Stocked, labeled, and inventoried medication to keep accurate records
• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
• Counted and labeled prescriptions with correct item and quantity

• Adhered to pharmacy laws and code of ethics
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients

• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration
• Compare prescription details against safety standards and insurance requirements to support patients
• Recommended OTC devices or medication options to help mitigate individual symptoms
• Worked as part of team of 2 pharmacists and 3 technicians
• Used pharmacy software to enter prescription and insurance information
• Counseled patients on new medications and OTC products