HASAN MAHDI
San Antonio,TX
Summary
SOC/NOC Analyst with 7+ years of hands-on experience in cybersecurity operations, incident response, and infrastructure monitoring. Skilled in real-time threat detection, phishing analysis, SIEM tools, IDS/IPS systems, and compliance frameworks (DISA STIG, NIST, RMF). Holds multiple DoD 8570.01-M compliant certifications including CASP+, CySA+, and Security+. Proven ability to work night/weekend shifts in high-security enterprise and DoD environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
NOC/SOC Analyst
Security Service Federal Credit Union
11.2019 - Current
- Provide 24/7 security monitoring of enterprise networks and infrastructure in a regulated financial environment.
- Analyze and triage security events using Splunk and SolarWinds; escalate based on severity and impact.
- Perform initial investigation on phishing attempts and social engineering tactics.
- Configure and monitor firewalls (Cisco ASA, Fortinet); support endpoint security and VPN tunnels.
- Document incident responses, assist in post-incident reviews, and support internal audit requests.
- Work closely with IT and security teams on threat remediation and vulnerability mitigation.
Security Operations Center Analyst
Allied Universal
08.2016 - 11.2019
- Monitored both physical and network security events at corporate and enterprise sites.
- Conducted preliminary investigations of potential breaches using IDS alerts, video logs, and access control data.
- Created and maintained incident reports; collaborated with cybersecurity teams to escalate critical alerts.
- Followed established SOPs for incident response and contributed to improvements.
Helpdesk Technician
EarthLink
01.2014 - 12.2016
- Delivered Tier 1-2 IT support for end users, resolving technical issues related to hardware, software, and connectivity.
- Performed password resets, account lockout resolution, and access control management using Active Directory.
- Diagnosed and escalated cybersecurity-related tickets, including suspicious activity, phishing emails, and endpoint alerts.
- Documented incidents in ticketing systems and provided detailed troubleshooting notes for escalation.
- Educated users on security best practices including email safety, multi-factor authentication, and endpoint hygiene.
Education
Cybersecurity and Information Assurance
Western Governors University
Information Assurance and Cybersecurity
Northwest Vista College
Film, Video & Photographic Arts
College of Fine Arts, Baghdad
Skills
- SIEM & Log Analysis
- Splunk
- SolarWinds
- ELK
- Threat Detection & Response
- IDS/IPS
- Phishing analysis
- Malware investigation
- Security Frameworks
- DISA STIGs
Certification
- Cisco Certified Network Associate Cyber Ops (CCNA), Cisco
- CASP+ ce, CompTIA
- CySA+ ce, CompTIA
- PenTest+ ce, CompTIA
- Security+ ce, CompTIA
- Network+ ce, CompTIA
Honors And Awards
- Member, NSLS Baruch, 2022-02-01
- Member, Phi Theta Kappa Honor Society International, 2021-01-01
Timeline
NOC/SOC Analyst
Security Service Federal Credit Union
11.2019 - Current
Security Operations Center Analyst
Allied Universal
08.2016 - 11.2019
Helpdesk Technician
EarthLink
01.2014 - 12.2016
Cybersecurity and Information Assurance
Western Governors University
Information Assurance and Cybersecurity
Northwest Vista College
Film, Video & Photographic Arts
College of Fine Arts, Baghdad
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