Hasan Nori
Farmers Branch,TX
Summary
Veteran Detail Manager skilled in washing, waxing, vacuuming and conditioning vehicle surfaces. Excellent communicator, decision-maker and problem-solver bringing 5 years of progressive experience in the field.
Overview
6
6
years of professional experience
Work History
Auto Detail Manager
Car N Go
06.2021 - 04.2024
- Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
- Streamlined the auto detailing process, reducing turnaround time and increasing overall productivity.
- Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
- Developed and implemented effective training programs for new hires to enhance their skills and knowledge in auto detailing.
- Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
- Achieved year-over-year growth in revenue through marketing efforts targeting local businesses and car dealerships.
- Built strong relationships with suppliers to negotiate bulk discounts on cleaning products without compromising on quality.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
Auto Detailer
Car Pool Detail
01.2018 - 05.2021
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Educated customers on proper vehicle maintenance practices, fostering trust and loyalty among clientele.
- Supported company growth by consistently delivering high-quality services, leading to increased customer referrals and repeat business.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Polished windows and mirrors of vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Skills
- Chemical Handling
- Industry Trends
- Expertise in detailing
- Detailing Techniques
- Retail Operations
- Buffing
- Buffing wheels
- Buffing skills
- Leather Buffing
- Advanced Ceramic Coating
- Engine Cleaning
- High-pressure washing
- Clay Bar Treatment
- Waxing and sealing
- Chemical handling knowledge
- Odor Removal Techniques
- Interior and exterior cleaning
Timeline
Auto Detail Manager
Car N Go
06.2021 - 04.2024
Auto Detailer
Car Pool Detail
01.2018 - 05.2021
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