Hasan Tuayma
Sterling Heights,MI
Summary
Energetically propelled customer satisfaction at DoorDash by leveraging top-notch route planning and safe driving, alongside a strong knack for problem-solving and teamwork. At Pro Care Unlimited, enhanced client wellness through empathetic support, showcasing dependability. Mastered time management across roles, significantly boosting efficiency without compromising service quality.
Overview
7
7
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
Detroit, MI
01.2018 - Current
- Delivered to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Direct Care Worker
Pro Care Unlimited
Southfield, MI
01.2021 - 01.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Restaurant Team Member
Shawarma Stop
Southfield, MI
08.2022 - 08.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Sales Associate
Dick’s Sporting Goods
Sterling Heights, MI
10.2019 - 03.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Marshalls
Canton, MI
09.2017 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Crestwood High School
Dearborn Heights, MI05.2017
Skills
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- GPS and route planning
- Stocking and Inventory
- Delivery Scheduling
Timeline
Restaurant Team Member
Shawarma Stop
08.2022 - 08.2023
Direct Care Worker
Pro Care Unlimited
01.2021 - 01.2024
Sales Associate
Dick’s Sporting Goods
10.2019 - 03.2020
DoorDash Delivery Driver
DoorDash
01.2018 - Current
Sales Associate
Marshalls
09.2017 - 09.2019
Crestwood High School