Hasan Yehya
Telecom Expert
Lebanon
Overview
14
14
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Head Of SMS Sales
JOTEL LLC
09.2024 - Current
- Strategic Leadership: Experienced in driving sales strategies, optimizing operations, and leading cross-functional teams to achieve business objectives.
- Decision-Making & Problem-Solving: Adept at analyzing market trends and making data-driven decisions to capitalize on opportunities and mitigate risks.
- Client Relationship Management: Skilled in fostering long-term partnerships, negotiating high-value contracts, and enhancing customer satisfaction.
- Team Development & Mentorship: Focused on empowering teams through coaching, performance management, and fostering a results-driven culture.
- Strategic Sales Planning: Expertise in crafting and executing sales strategies that align with business goals, ensuring sustainable growth and competitive advantage.
Business Development Manager
Jotel LLC
01.2021 - 09.2024
- Managing a team of Sales Support staff
- Fully responsible of leading all day-to-day operation and training staff
- Developing and setting in-place growth plans to guide the sales team to grow the business and revenue generation
- Developing new strategies to control budgets and increase profits
- Attending conferences and industry events
Sales Account Manager
NetTalk
01.2018 - 01.2021
- Maintained relationships and negotiated prices with clients
- Kept customers informed on sales and promotions in a friendly and engaging manner
- Processed internal and external confidential financial information
- Followed up on, and fixed, order and invoicing issues
Routing Administrator
NetTalk
01.2015 - 01.2018
- Managed a team of Support staff
- Ran and processed reports in a timely fashion
- Displayed excellent customer service to clients
- Maintained customer accounts and client relationships for colleagues who go on absence leave from work, ensuring continuity in business
- Generated and distributed management reports on daily, weekly and monthly basis
Routing Manager
Sama Telecom
01.2011 - 01.2015
- Monitored performance and ensured system availability and reliability
- Selected and implemented security tools, policies, and procedures
- Performed Troubleshooting for various problems and fixed issues
- Provide 24 hrs/7 days on-call support
Education
Business -
Lebanese International University
01.2008 - 01.2012
Skills
Microsoft Word
Personal Information
- Gender: Male
- Nationality: Lebanese
Timeline
Head Of SMS Sales
JOTEL LLC
09.2024 - Current
Business Development Manager
Jotel LLC
01.2021 - 09.2024
Sales Account Manager
NetTalk
01.2018 - 01.2021
Routing Administrator
NetTalk
01.2015 - 01.2018
Routing Manager
Sama Telecom
01.2011 - 01.2015
Business -
Lebanese International University
01.2008 - 01.2012
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