Hasanda Stevens
Saint Louis,MO
Summary
Seeking a position with an organization that provides challenging opportunities which would enable me to apply my vast knowledge of Case Management, Organizational, Monitoring and Counseling skills.
Overview
26
26
years of professional experience
Work History
Social Service Supervisor
ACCESS Staffing
11.2022 - 03.2023
- Oversee the supervision of Case Managers, Housing Specialists and Employment Specialist
- Provide comprehensive case management services to an assigned caseload of 32 clients
- Maintain assigned caseload and meet with clients as scheduled
- Review, approve and sign off on documents daily
- Review and monitor timely completion of Individual Service Plans
- Attend staff meetings, case conferences, group supervision and professional trainings
- Monitor and/or complete intakes and assign new or returning clients to Case Managers
- Audit physical charts as per DHS and agency regulations, approximately 140 charts
- Approve/Disapprove client Late or Overnight Work Passes
- Update internal client Demographics Report weekly
- Provide referrals for community-based medical, mental health, substance use and other supportive social services as needed
- Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and other Funder standards
- Monitor client’s HRA applications and compliance with requirements
- Perform other duties as needed
Senior Case Manager/Facility Driver
Samaritan Daytop Village
10.2019 - 11.2021
- Oversee the supervision of Team Case Managers and Employment Specialists
- Provide comprehensive case management services to an assigned caseload
- Maintain assigned caseload and meet with clients as scheduled
- Review and sign off on documents daily
- Review and monitor timely completion of Individual Service Plans
- Review and follow-up on incident reports and progress notes entered into the DHS system
- Submit housing placements into the DHS CARES system
- Attend staff meetings, case conferences, group supervision and professional trainings
- Monitor and/or complete intakes and assign new or returning clients to Case Managers in DHS system
- Submit DHS Client Profiles biweekly
- Monitor Staff Weekend Schedules
- Review physical charts as per DHS and agency regulations
- Submit and follow-up on housing applications into the PACT housing system
- Approve/Disapprove client Passes
- Facilitate weekly Anger Management Groups
- Update internal client Demographics Report weekly
- Provide referrals for in-house and community-based medical, mental health, substance use services as and supportive social services as needed
- Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA and other Funder standards
- Monitor client’s HRA applications and compliance with requirements
- Perform other duties as needed
Case Manager
NADAP-Project ACE
07.2006 - 10.2019
- Daily Manage case loads of HRA clients requiring substance abuse and employment services
- Daily monitor and refer clients to appropriate treatment and vocational services
- Conduct home, treatment and office visits and make the necessary recommendations
- Make specific referrals to appropriate medical facilities for clients with physical or mental issues
- Monitor compliance and evaluation of referrals clients to determine next appropriate measures
- Utilize NYCW STARS system to maintain open communication with treatment providers
- Develop weekly reports and maintain clients’ progress and future planning
- Make specific recommendations for clients with exceptional challenges
- Utilize NYCW system to adequately monitor and assist client with parole, probation, court dates or other needed services
Supportive Case Manager
Black Veterans for Social Justice
02.2006 - 07.2006
- Conducted Home Visits, monitor medication adherence and symptoms management
- Advocated and referred clients to appropriate services and maintained reports
- Developed and completed psychosocial, referral forms, and ensure that releases are correctly signed
- Updated and maintained all relevant logs and maintained telephone contacts with all provides
- Maintained accurate progress notes with regards to clients’ support, family connections, Housing and Mental Health Courts
- Scheduled and participate in Case conferences and all relevant meetings
Case Planner
Concord Family Services
06.2001 - 02.2003
- Conducted Bi-Weekly and school visits; advocated and referred individuals and families to appropriate Intervention services
- Conducted individual and family case counseling; completed UCR reports; psychosocial and referral forms, and release of information forms
- Maintained consistent telephone contact with outside providers and maintained accurate progress notes
- Represented the agency and families in family and housing courts and participated in case conferences sessions
Case Worker; Kinship Foster care
ST. Joseph Services for Children and families
06.2000 - 02.2001
- Conducted birth home school and foster home visits/Prepared home studies for new foster parents
- Maintained UCR reports, court and permanency reports, Psychosocial, summaries, progress notes and all pertinent updates
- Represented the agency in courts and participated in case conferences
- Appropriately referred parents and foster parents to appropriate training and classes
- Referred birth parents to substance abuse treatment , therapy sites or other needed interventions
Intake Coordinator/Receptionist
AREBA Casriel Institute
03.1998 - 05.2000
- Presented preliminary data of prospective clients to the agency Utilization Review Admissions Directors
- Verified medical insurance coverage and benefits information
- Scheduled and documented clients’ admission into the facility; tracked discharges from facility
- Assisted ineligible clients in location alternative dispositions for treatment/schedule transportation when necessary
- Completed all necessary insurance paper work for insurance companies
- Answered and routed calls on a21 line phone system/Handled outgoing and outgoing mail for executive and various clients
Youth Division Counselor/Intern
Office of Family and Children Services
01.1997 - 01.1998
- Assisted with home visits prior to and after youth release from juvenile facilities
- Conducted office visits with youths and wrote reports completing necessary paper work
- Counseled and referred youths to appropriate treatment services
- Enrolled youth in schools and assisted in Summer Youth Programs(Filed, Faxed, answered phone and saw to any necessary communications
Education
CASAC Training -
Resource Training Center
03.2025
Master of Social Work -
New York University
NY, NYBachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
NY, NYSkills
- Case management
- Client advocacy
- Data analysis
- Crisis intervention
- Documentation compliance
- Effective communication
- Team leadership
- Service planning
- Client assessment
- Written and verbal communication
- Client needs assessments
- Proficient in [software]
- Multitasking capacity
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Affiliations
American Psychological Association, Student Affiliate
Timeline
Social Service Supervisor
ACCESS Staffing
11.2022 - 03.2023
Senior Case Manager/Facility Driver
Samaritan Daytop Village
10.2019 - 11.2021
Case Manager
NADAP-Project ACE
07.2006 - 10.2019
Supportive Case Manager
Black Veterans for Social Justice
02.2006 - 07.2006
Case Planner
Concord Family Services
06.2001 - 02.2003
Case Worker; Kinship Foster care
ST. Joseph Services for Children and families
06.2000 - 02.2001
Intake Coordinator/Receptionist
AREBA Casriel Institute
03.1998 - 05.2000
Youth Division Counselor/Intern
Office of Family and Children Services
01.1997 - 01.1998
Master of Social Work -
New York University
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
CASAC Training -
Resource Training Center
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