Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Hasante Kita

Huntsville,AL

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

6
6
years of professional experience

Work History

Style Consultant (Seasonal Position)

Target
Columbia, SC
11.2023 - 01.2024
  • Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
  • Designed and displayed innovative store and window displays using tasteful mannequins and visual images.
  • Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
  • Managed inventory levels at store locations ensuring sufficient stock is available at all times.

Property Manager

Public Storage
Charlotte, NC
11.2022 - 05.2023
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates. Met with prospective tenants to show property and assess applications or sign leases.
  • Collected monthly assessments, rental fees, deposits and payments. Also, ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Managed all maintenance requests from tenants in a timely manner. Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Performed post-auction activities such as settling accounts with buyers and sellers, preparing invoices.
  • Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.

Sales Personnel/ Trained Bra Fitter

Soma Intimates
Charleston, SC
05.2020 - 05.2021
  • Greeted customers and provided assistance with selecting items.
  • Assisted in stocking shelves, racks, and displays to ensure merchandise was organized and easily accessible for customers.
  • Provided product knowledge to customers regarding materials, designs, colors, and suggested additional items that may be of interest to customers based on their selections.
  • Maintained cleanliness of store by organizing merchandise and dusting shelves. Also, managed fitting room traffic flow ensuring all items were returned to their correct locations in a timely manner.
  • Processed cash, credit card payments and returns accurately according to company policy.

Cashier/ On The Floor Stocker

Walgreens
Charleston, SC
05.2019 - 05.2020
  • Greeted customers and answered any questions they had about the store's products and services while providing excellent customer service and promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed and performed other duties as assigned by management.

Cashier

Harris Teeter
Charleston, SC
08.2017 - 03.2019
  • Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.

Education

High School Diploma -

Burke High School
Charleston, SC
06.2018

Skills

  • Planning and organization
  • Interpersonal communication
  • Brand Awareness
  • Loss prevention strategies
  • Personal shopping abilities
  • Money Handling
  • Retail Operations
  • Product Knowledge
  • Customer Service
  • Property Management

Languages

Swahili
Limited

Affiliations

  • Highly motivated Dancer with six years of expertise in delivering beautiful stage performances, coaching, and choreographing. Talented in consistently delivering each performance with precision due to daily practice, physical capabilities and dynamic coordination. Gifted professional with special focus in jazz, hip hop, and majorette dance to enhance skillset and develop new moves and techniques.

Timeline

Style Consultant (Seasonal Position)

Target
11.2023 - 01.2024

Property Manager

Public Storage
11.2022 - 05.2023

Sales Personnel/ Trained Bra Fitter

Soma Intimates
05.2020 - 05.2021

Cashier/ On The Floor Stocker

Walgreens
05.2019 - 05.2020

Cashier

Harris Teeter
08.2017 - 03.2019

High School Diploma -

Burke High School
Hasante Kita