Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haseeb Bromand

Lancaster,PA

Summary

Experienced shift manager with a proven track record in team leadership, customer service excellence, and efficient operations management. Adept at training staff, resolving conflicts, and enhancing guest satisfaction. Skilled in inventory management, sales tracking, and ensuring high standards of cleanliness and order accuracy. Committed to fostering a collaborative work environment and achieving revenue goals.

Overview

1
1
year of professional experience

Work History

Shift Manager

Popeyes
Reading, PA
06.2022 - 07.2023
  • Team Leadership: Supervised a team of [X] staff members, ensuring smooth and efficient operations during shifts.
  • Customer Service: Maintained high standards of customer service, addressing guest concerns and enhancing their dining experience.
  • Operations Management: Oversaw daily operations, including inventory management, order accuracy, and cleanliness.
  • Staff Training: Conducted training sessions for new employees, fostering a collaborative and productive work environment.
  • Problem Solving: Resolved conflicts and handled emergencies with poise and efficiency.
  • Sales & Reporting: Assisted with sales tracking, reporting, and meeting revenue targets.

Education

CSIS Certificate - Computer Software Information System

Thaddeus Stevens College of Technology
12.2023

Diploma - Enterprises Administration

Commerce Vocational Institute
08.2019

Skills

Computer Skills:

  • MS Excel
  • MS Word
  • MS Outlook
  • MS PowerPoint

Written Communication Skills

  • Experience in drafting professional emails, reports, or other documents
  • Staff Management

Timeline

Shift Manager

Popeyes
06.2022 - 07.2023

CSIS Certificate - Computer Software Information System

Thaddeus Stevens College of Technology

Diploma - Enterprises Administration

Commerce Vocational Institute
Haseeb Bromand